Administrative Assistant I (3074)

DM CLINICAL RESEARCH GROUPPhoenix, AZ
2dOnsite

About The Position

The Administrative Assistant I works in tandem with our clinical research staff and multiple other departments to provide excellent customer care to patients participating in our clinical research trials.

Requirements

  • High School Diploma or equivalent required
  • Previous experience working in a medical office
  • Proficiency with computer skills required.
  • Able to handle multiple tasks at a time with attention to detail.
  • Must be reliable and have strong communication skills
  • Able to work in a fast-paced environment with the flexibility to handle various duties and projects at one time

Responsibilities

  • Checking patients in at the front desk.
  • Answer and direct phone calls.
  • Organize and schedule appointments.
  • Plan meetings and take detailed minutes.
  • Write and distribute emails, correspondence memos, letters, faxes, and forms.
  • Assist in the preparation of regularly scheduled reports.
  • Develop and maintain a filing system.
  • Provide administrative support to the site management and the clinical staff.
  • Properly and timely escalate all administrative issues to be resolved in a professional and efficient manner
  • Manage office supplies
  • Sanitizing
  • Assist in Opening and Closing the clinic as needed
  • Clincard payments (office visits, eDiaries, safety calls)
  • Scheduling transportation for patients to and from site
  • Preparing the patient lobby
  • Managing patient scheduling
  • Any other duties/ tasks assigned by the manager
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