Administrative Assistant/Front Desk

ALPHA AESTHETICS PARTNERS OPCO LLC • Orange Township, OH

1m

About The Position

The ATAM Administrative Assistant / Front Desk must be detail-oriented and have the ability to multitask while managing a high-volume business. Must have enthusiasm for the beauty and wellness industry and possess excellent customer service skills for both internal (our team) and external guests. Enjoy working with others and possess a friendly and outgoing personality. Excellent communication, listening, organizational, problem-solving, and computer skills. Must be a team leader and enjoy mentoring others.

Requirements

• Ability to work in a fast-paced environment; ability to multi-task
• Excellent team and individual work skills

Nice To Haves

• At least one (1) year of experience in customer service. (Preferred, not required)

Responsibilities

• Demonstrate top-notch phone skills credentialing the practice, providers, and treatments. Acts as a 'model' first impression of the practice
• Uses approved telephone script to address common patient inquiries, confirmation calls and scheduling
• Checking in and checking out patients
• Scheduling and rescheduling patient appointments
• Performs other downtime tasks as assigned by management
• Represents our aesthetic medicine practice in a professional manner
• Must work 1 Saturday/month with a day off during the week of the Saturday worked
• Attend team meetings as scheduled
• Participate in monthly or quarterly Personal, Professional and Financial Goal meetings

Benefits

• 401(k)
• 401(k) matching
• Employee discount

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed