Administrative Assistant - Front Desk

State of Montana • Missoula, MT

23h • Hybrid

About The Position

The Montana Department of Transportation is recruiting an Administrative Assistant to support the Missoula Division office. Responsibilities involve customer service and communications, including front desk receptionist and Adopt-A-Highway coordinator. The position also provides a range of responsibilities involving accounts payable, procurement card transactions, and accounts receivables. Backup duties may include payroll/personnel and radio dispatch as needed. The position generally covers MDT's core public hours. The position reports to the Area Administrative Assistant and does not directly supervise other agency personnel. This position is part of a career ladder with career advancement opportunities.
For a full job description, please contact Shannon Carter at [email protected]. or [phone].
For information on the Montana Department of Transportation’s mission, vision, and values, please visit our website: https://www.mdt.mt.gov/about.aspx#values
The Montana Department of Transportation (MDT) is committed to continuous improvement of our employee safety program and our safety and health processes, and to achieving an injury-free workplace.

Requirements

• The required knowledge and skills are typically acquired through a combination of education and experience equivalent to a High School Diploma or equivalent.
• One (1) to two (2) years of customer service related training, business or office management, accounting, or communications experience.
• Alternative qualifications include: Any combination of additional related work experience and education equivalent to the minimum qualifications.
• knowledge of office management, business communications, bookkeeping, records management, customer service standards, bookkeeping and accounting practices and procedures along with an extensive knowledge of SABHRS (Statewide Accounting, Budgeting and Human Resource System)
• expected to develop a progressively responsible knowledge of MDT policies and procedures, emergency response protocols, and specialized database and reporting systems (e.g., road reporting, Adopt-a-Highway, etc.)
• skill in coordinating multiple projects under inflexible deadlines
• translating technical information to varied audiences
• identifying and resolving accounting discrepancies and database errors
• operating standard office software applications (e.g., word processing, database, etc.)
• responding to emergency situations
• written and verbal communications
• The successful candidate must pass a background investigation as a condition of employment.

Responsibilities

• customer service
• communications
• front desk receptionist
• Adopt-A-Highway coordinator
• accounts payable
• procurement card transactions
• accounts receivables
• payroll/personnel (backup)
• radio dispatch (backup)

Benefits

• Culture of public service and a commitment to work/life balance
• Potential hybrid remote work arrangement available
• Health, Dental, and Vision Insurance
• Access to Montana Health Centers, low-cost clinics for state employees and their families
• State Retirement plan and additional savings opportunities (deferred compensation)
• Employees in this position receive overtime compensation or compensatory time for all time in a pay status over 40 hours in a workweek
• Paid vacation, sick leave, and holidays
• Eligibility for Public Service Student Loan Forgiveness
• Benefits apply on first day of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees