Administrative Assistant - Front Desk - Elementary(2026 - 2027 School Year)

Crossroads Charter Schools•Kansas City, MO

About The Position

Crossroads Charter Schools is looking for highly effective, highly qualified and highly motivated individuals to join our organization. Ideal candidates will have experience in urban education and be committed to our four core values: High Expectations, Authentic Learning, Creative Culture, and Educational Equity. Crossroads Charter Schools organization is an equal opportunity employer. Applicants are considered for all positions without regard to sex, race, religion, color, national origin, ancestry, age, disability, sexual orientation, gender identity, or any other factor prohibited by law. All candidates must complete an application in order to be considered for open positions. Attach your cover letter, resume, and 4 professional references (include name, phone, and email) for review. All applicants must apply on line by submitting a resume and cover letter at http://www.crossroadsschoolskc.org/careers . Job Description: Administrative Assistant - Front Desk - Elementary School Direct Supervisor: Principa, or designee This position is non-exempt under the Fair Labor Standards Act and is paid hourly and eligible for overtime pay. The hours are 8 a.m. - 4 p.m. School Summary: At Crossroads Charter Schools, we… Develop school environments where all students are actively and meaningfully engaged in rigorous instruction and authentic learning tasks. Interrupt the “school to prison pipeline” – policies and practices that are directly and indirectly pushing the most at-risk students out of school and on a pathway to the juvenile and criminal justice systems. Engage families as partners in meaningful ways. Nurture an open, collaborative, and trusting environment because the work is enormous, deeply personal, emotional and often difficult. Engage in on-going job-embedded professional development through co-teaching and co-planning Position Summary: Serves as the primary ambassador for the school, providing professional front office management while acting as the central hub for communication and organizational support among stakeholders, including staff, students, visitors and volunteers.

Requirements

High school diploma or GED certificate required
Excellent and timely attendance required
Outstanding verbal and written communication skills
Minimum 3 years professional work experience, preferably in a school setting.
Demonstrated success in office management in the non-profit, community development or education sector.
Proficiency with or willingness to learn our student information systems, Microsoft Office Suite, Google Apps, and other computer programs
Desire to continue professional development
Excellent organization skills and an ability to coordinate multiple tasks and activities while adhering consistently to outlined processes
An ability and enthusiasm for promoting the school and its mission to a broad and diverse group of people.
Independent problem solving and customer service oriented
Excellent work ethic, positive attitude, flexibility and willingness to perform tasks assigned
Demonstrates ethical behavior and confidentiality of information about students and teachers in the school environment and community.
Must pass an extensive background check.

Nice To Haves

Bilingual in English and Spanish preferred
Demonstrated success with college-level coursework preferred

Responsibilities

Front Office Operations & Customer Service Serve as the first point of contact by answering phones, greeting and directing visitors, and responding to inquiries from students, families, staff, and community members
Maintain a welcoming, organized, and professional front office environment
Take and relay messages accurately and in a timely manner
Manage front office traffic, ensuring safety and proper visitor procedures
Enrollment & Student Registration Support student enrollment processes, including new student registration and withdrawal procedures
Assist families with completing enrollment applications and required documentation
Support ensuring all enrollment documents are collected, verified, and properly filed
Support in updating enrollment information in the Student Information System (SIS)
Partner with central office on enrollment tracking, waitlists, and lottery processes as applicable
Communicate with prospective and newly enrolled families to support a smooth onboarding experience
Student Information & Records Management Maintain accurate student records in compliance with the Family Educational Rights and Privacy Act (FERPA)
Request, send, and manage cumulative student records within required timelines
Support data entry and updates in the Student Information System (SIS), including:
Assist in updating student phone numbers, addresses, and contact information
Support data cleanup efforts, including reviewing attendance and enrollment, updating attendance and tardies, and identifying any duplicates, errors, or incomplete entries
Maintaining enrollment and demographic records
Assist with Free and Reduced Lunch application
Generate student reports, lists, and rosters as needed
Attendance & Compliance Track and monitor daily attendance, absences, and tardies
Enter attendance data into the SIS accurately and consistently
Communicate with families regarding attendance concerns and follow-up
Support compliance with state and district reporting requirements
Communication & Family Engagement Support proactive and responsive communication with families (English- and Spanish-speaking preferred)
Prepare and distribute newsletters, announcements, and flyers as needed
Assist with family outreach, reminders, and school-wide communications
Support collection of staff bios and updates for school displays (e.g., hallway boards) and the school website
Operations, Logistics & Vendor Coordination Coordinate deliveries and manage incoming/outgoing mail
Schedule routine maintenance for equipment and facilities
Serve as an initial point of contact for vendors (e.g., transportation, food service, facilities)
Support meal services operations, including coordinating meal orders, communicating with food service vendors, and assisting with tracking and distribution logistics
Support logistics for school events, meetings, and daily operations
Staff Support & Scheduling Support scheduling and coordination of substitute teachers
Assist with field trip logistics, including communication, documentation, and coordination
Provide general administrative support to teachers and school leadership
Assist with calendar management and meeting coordination as needed
General Administrative & Central Office Support Support the Development Manager with fundraising efforts, including coordinating communications and donor-related logistics
Perform a variety of clerical tasks including filing, document management, and correspondence
Partner with central office teams on key administrative processes (e.g., enrollment, compliance, reporting)
Support cross-functional projects and school-wide initiatives
Perform other duties as assigned