Administrative Assistant - Dispatcher/Scheduling

CR Plumbing, Air and Electric • Argyle, TX

11h • $19 - $21

About The Position

At CR Plumbing, Air & Electric, we're more than just a service provider-we're a family. For years, we've been proudly serving the DFW area with professional services ranging from repairs and fixture installations to leak detection, water heater solutions, remodels, and new construction. We aim to provide exceptional service while helping our employees thrive through continuous learning, personal growth, and unparalleled support. Our culture is rooted in teamwork, learning, and celebrating success. When you join us, you're not just joining a company; you're joining a supportive community dedicated to helping each other grow and reach the next level. Check us out at crplumbingdfw.com or give us a call at [phone] to learn more about why we're the best place for your career!

Requirements

• 2+ years of experience in dispatching
• Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Ability to multitask in a fast-paced environment
• Excellent interpersonal and communication skills with a customer-centric approach
• Strong attention to detail and organizational skills
• Ability to manage projects and prioritize tasks
• Ability to work independently and exercise sound judgment
• Strong problem-solving skills and a high level of confidentiality
• Excellent communication and presentation skills
• Team-oriented with a positive and motivating attitude
• Must have the ability to pass a background check and drug screening test.

Nice To Haves

• Experience in plumbing, HVAC, or electrical dispatching is preferred
• Previous experience with House Call Pro is a bonus!

Responsibilities

• Dispatch and Scheduling: Receive and prioritize incoming calls, including emergency requests. Schedule and dispatch technicians and equipment to ensure timely service.
• Communication: Serve as the primary point of contact for customers, technicians, and management, providing updates and resolving inquiries promptly.
• Administrative Tasks: Prepare and maintain work orders, service reports, and inventory logs. Assist with scheduling, invoicing, and filing.
• Project and Event Support: Actively participate in company projects and events to support organizational success.

Benefits

• $19-$21 per hour
• Multiple shifts offered: Monday through Friday, 7 am-4 pm or 8 am-5 pm, with overtime available
• Health, dental, vision, and life insurance
• Short- and long-term disability coverage
• An IRA with a company match
• Paid time off (PTO)
• Education assistance
• Growth opportunities
• Mentor/apprentice program
• Uniforms
• A bonus structure
• Company parties
• Company-provided phone
• Year-round work

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed