Administrative Assistant (Customer Experience)

Turning Point for God • Santee, CA

18h • $25 - $27 • Onsite

About The Position

Turning Point for God is the broadcast ministry of Dr. David Jeremiah and exists to deliver the unchanging Word of God to an ever-changing world. Using Dr. Jeremiah’s teaching, we capture, curate, and communicate Bible Strong content through the power of media to share the Gospel with theological and creative excellence. Dr. Jeremiah is committed to teaching the entirety of God’s Word to the world, and his teaching is delivered in multiple languages to approximately 3 billion people across the globe through Turning Point’s various media channels.
To accomplish this mission, more than two hundred staff across various disciplines are committed to sharing the Gospel and Bible Strong teaching through Turning Point. At Turning Point, you will be empowered and equipped to use your unique skills and abilities to glorify God and make an eternal impact while being part of a professional Christian community and relational work environment.
Position Summary:
The Administrative Assistant position provides a primary support role to the Director of Customer Experience completing general office tasks and administrative duties including fielding requests for meetings with the director, organizing schedules and meetings, greeting visitors and job candidates, general bookkeeping and file structures, completing monthly expense reports, relaying general announcements to department and key team members, arranging travel arrangements, fielding and delivering incoming calls in a personable and highly professional manner providing a friendly reception to in-person visitors, guests, volunteers and staff. This position will assist in special projects such as managing department wallboards, assisting with party planning and team incentives, and other special projects.

Requirements

• Bachelor’s Degree or equivalent.
• Minimum 3 – 5 years of experience in a professional office environment
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Visio)
• A personable, friendly, and welcoming personality is essential
• Highly professional in all areas of work performance
• Ability to tactfully and diplomatically handle staff and guests
• Ability to recall names and voices on telephone, as well as in person
• Excellent oral and written communication skills
• Ability to accurately type at least 50 words per minute
• Team player and self-starter
• Relational and has established strong people skills
• Strong work ethic and demonstrated willingness and ability to work independently
• Highly organized with ability to multi-task
• Utilize discretion and professionalism when handling highly confidential and sensitive information.

Responsibilities

• Representing CX Leadership by welcoming guests, interviewing candidates, volunteers, and visiting staff to Customer Experience Department in Santee office.
• Travels to other office locations as needed to assist with events or deliver key documentation and/or items.
• Backup to receptionist on occasion duties in fielding and delivering incoming calls to TPM staff
• Arranging staff meetings and scheduling appointments.
• Maintaining the office calendar.
• Maintains department Team Wallboard.
• Writing memos, correspondence, spreadsheets, and other reports as needed.
• Handling office tasks as needed: such as filing, generating reports and presentations, setting up meetings, transcribe minutes from meetings, and reordering supplies.
• Making travel arrangements, such as booking flights, cars and making hotel and restaurant reservations.
• Maintain polite and professional communication via phone, email, and mail.
• Anticipate the needs of others to ensure their seamless and positive experience.
• Performs other special projects as assigned by Director of CX.
• Keys data into our Windows-based database as needed.
• Assists with other key projects to help Director and department leadership ensure a positive and successful environment for teams.

Benefits

• Generous medical, dental and vision insurance, with voluntary supplemental plans
• Health Savings Account (HSA) option
• Company-sponsored long-term disability insurance and short-term (outside of CA)
• Company-sponsored life Insurance
• 403(b) retirement savings plan with employer contribution
• Eleven paid holidays
• Accrued vacation and sick time
• Yearly paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 11-50 employees