Administrative Assistant - Case Management

Owensboro Health • Owensboro, KY

1d • Onsite

About The Position

Performs a variety of administrative/clerical duties for the Case Management department.

Requirements

• Requires critical thinking skills and decisive judgment.
• Works under general supervision.
• Must be able to work in a stressful environment and take appropriate action.
• Applies more advanced skills and knowledge in the area of specialization.
• A minimum of 2 years' relevant experience required
• High school diploma, General Equivalency Diploma (GED) or higher required upon hire

Responsibilities

• Provides administrative support in the Case Management department including answering/routing telephone calls/messages/emails, mail sorting, and scanning.
• Collaborates and communicates with nurses, social workers, physicians, revenue cycle, and outside vendors.
• Obtains insurance authorizations and denials for hospitalization and documents required information in the EMR as assigned.
• Communicates insurance clinical requirements to the utilization review (UR) nurse and documents in the EMR as assigned.
• Maintains assigned worques and calendars.
• Assists with and prepares for onboarding of new team members.
• Assists with evaluating the office environment, revising procedures, improving efficiency of workflow, and initiating cost reduction programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED