Administrative Assistant - Associate | Psychiatric Emergency Services

UPMC • Pittsburgh, PA

3d

About The Position

The Psychiatric Emergency Service (PES) serves as the emergency entry point to Western Psychiatric Hospital. As an Administrative Assistant in the department, you will provide support with building access and a variety of administrative functions. Responsibilities include staffing the main lobby to assist and direct patients and visitors, answering and triaging incoming phone calls, managing and organizing patient belongings within the department, and maintaining billing documentation.

Requirements

• High School diploma or equivalent.
• Up to one year administrative experience preferred.
• Working knowledge of word processing, electronic mail/calendar, spreadsheet, presentation, and database software
• Ability to use applicable MS Suite products
• Knowledge of business processes and procedures
• Ability to use basic reasoning skills
• Cardiopulmonary Resuscitation (CPR)
• Comprehensive Crisis Management (CCMC)
• Act 31 Child Abuse Reporting with renewal
• Act 33 with renewal
• Act 34 with renewal
• Act 73 FBI Clearance with renewal

Responsibilities

• Provides general administrative and clerical support, including filing, typing, record maintenance, and supply ordering.
• Answers and routes calls, manages correspondence, and sends routine departmental communications.
• Maintains supervisor’s calendar and coordinates meeting logistics.
• Assists with basic reports, presentations, and document formatting.
• Greets and directs visitors to appropriate staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees