Administrative Assistant and Program Specialist

The Salvation Army USA Central Territory • Lawrence, KS

20d

About The Position

The position will provide administrative and program support to the Corps.

Requirements

• High School diploma or equivalent
• Two years in experience in the office field with basic secretarial knowledge or customer service experience; experience working in an office environment of a nonprofit organization preferred
• Professional verbal and written communication skills in standard English
• Demonstrated interpersonal skills
• Must have demonstrated leadership qualities and ability to work with minimal supervision
• Time management skills and ability to handle multiple demands and priorities
• Sound judgment and reasoning ability/skills
• Problem solving and conflict resolution skills
• Ability to interact positively with applicants, co-workers, other departments, and community partners
• Ability to work with people of diverse racial, ethnic, and socioeconomic backgrounds in a sensitive and culturally appropriate manner
• Must possess strong computer skills with ability to compile reports
• Ability to operate basic office equipment including telephone, personal computer, copier, fax, and scanning equipment
• Conversant in and supportive of The Salvation Army mission
• Driving is required. Must possess a valid driver's license from the state of residence. Must be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business
• Includes bending and squatting; standing for extended periods of time; walking up and down stairs multiples times daily; lifting, pulling, and pushing of materials up to 40 lbs. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job

Nice To Haves

• experience working in an office environment of a nonprofit organization preferred

Responsibilities

• Receive, screen and direct incoming phone calls; assist callers as needed
• Receive and direct visitors and clients
• Maintain reception area
• Provide data entry, typing, and general clerical support
• Process incoming and outgoing mail
• Manage office support functions
• Maintain program and other files as assigned
• Maintain community services worker intakes and reports
• Respond to requests for information and data
• Manage calendar for Corps Officers
• Maintain the food pantry in all areas in accordance with Kansas Food Bank and The Salvation Army food handling policies
• Work with the staff and volunteers to serve clients in a friendly and courteous manner
• Assist donors bringing in donations
• Assist clients carrying out items
• Keep communication open with all staff, supervisor, volunteers, and clients. Assisting with obtaining volunteers for food pantry, food drives, and other events
• Maintain community agencies referral list and refer clients as appropriate
• Maintain client files and fund balances in MAACLink database
• Track volunteer work details and hours and update monthly reports
• Assess needs and schedule volunteers to for all the various programs and projects

Benefits

• Medical, Vision, Dental Insurance
• Life Insurance
• Supplemental Insurance
• Retirement Plans
• PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees