Administrative Assistant and Dispatcher

Mister Sparky•Fremont, CA

9d•$23

About The Position

Join Mister Sparky of the East Bay as an Administrative Assistant and Dispatcher, where you'll play a vital role in ensuring our operations run smoothly. This exciting position combines administrative support with dispatching responsibilities, making every day dynamic and rewarding.

Requirements

Proven experience in administrative roles or dispatching, preferably in the service industry.
Strong organizational skills and attention to detail.
Excellent communication skills, both verbal and written.
Familiarity with scheduling software and Microsoft Office Suite.
Ability to multitask and thrive in a fast-paced environment.
Customer-focused attitude with a passion for helping others.
High school diploma or equivalent; additional certifications are a plus.
Reliable and punctual with a strong work ethic.

Responsibilities

Manage incoming calls and schedule service appointments for our electrical team.
Coordinate daily dispatching of technicians to ensure timely service delivery.
Maintain accurate records of customer interactions and service requests.
Assist with administrative tasks, including data entry and filing.
Communicate effectively with technicians and customers to provide updates and resolve issues.
Monitor inventory levels and assist in ordering supplies as needed.
Support the team with billing and invoicing processes.
Provide exceptional customer service and maintain a positive company image.