Administrative Assistant - Access Services
About The Position
CentraState Healthcare System, headquartered in Freehold, New Jersey, is a leading nonprofit healthcare provider dedicated to serving the community. Its comprehensive network includes CentraState Medical Center, a community-focused hospital, along with an ambulatory campus, two senior living facilities, three free-standing community health pavilions, and a charitable foundation. As the third-largest employer in Monmouth County, CentraState has earned repeated recognition as a Great Place to Work-Certified™ company, reinforcing its reputation as an exceptional workplace. CentraState Medical Center has an employment opportunity available for an Access Services Associate supporting the Patient Access Services department. This role is responsible for scheduling and registering patients in assigned areas such as Admitting, Outpatient, Emergency Department, and Central Access OR, following established procedures. When serving as the Access Services Cashier, the associate confirms and processes interdepartmental payments—including cash, checks, and credit card transactions—ensuring all funds are securely maintained in accordance with organizational protocols. The Administrative Assistant supports the leadership team of Patient Access Services department by performing a variety of clerical, administrative, and operational duties. This role ensures efficient day-to-day functioning of the department, assists with scheduling, communications, documentation, and provides support to leadership to enhance patient access processes and workflows.
Requirements
- High school diploma or GED required; associate’s degree in business or related field preferred.
- Minimum of 2 years of administrative or clerical experience, preferably in a healthcare or hospital setting and supporting leadership staff.
- Proficient with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Excellent organizational, communication, and time management skills.
- Strong attention to detail with the ability to multitask and prioritize in a fast-paced environment.
- Typical office environment within a healthcare setting.
- May involve sitting for extended periods and use of computers and standard office equipment.
- Occasional lifting of office materials (up to 20 lbs).
Responsibilities
- Provide direct administrative support to the Patient Access Services Director, Manager, and Supervisors, including calendar management, meeting coordination, task tracking.
- Maintain accurate and up-to-date department records, including meeting minutes, reports, and correspondence.
- Manage departmental communications, including emails, phone calls, faxes, and correspondence.
- Coordinate meetings, events, trainings, and special projects, including logistics, materials, and follow-up.
- Prepare reports, presentations, and materials for leadership and departmental use.
- Maintain organized files and records for the department, both electronic and physical.
- Monitor office supplies and place orders as needed to ensure department functionality.
- Support data entry, record keeping, and audits as required.
- Maintain confidentiality of patient and organizational information in compliance with HIPAA and other regulations.
- Functions as an Access Associate as needed to assist patients
- Works assigned workqueues in Epic
- Perform other administrative duties and project support as assigned.
Benefits
- Medical, Dental, Vision, Prescription Coverage (30 hours per week or above for full-time and part-time team members)
- Life & AD&D Insurance
- Long-Term Disability (with options to supplement)
- 403(b) Retirement Plan with employer match
- 401(a) Retirement Plan with employer contribution
- PTO
- Tuition Reimbursement
- Well-Being Rewards
- Employee Assistance Program (EAP)
- Fertility Coverage, Healthy Pregnancy Program
- Flexible Spending & Commuter Accounts
- Pet, Home & Auto, Identity Theft and Legal Insurance
- Growth Opportunity and Workforce Development Initiatives
- Continuing Education / Onsite Training
- A warm, welcoming company culture based upon mutual respect and a collaborative goal of providing excellent patient care
- Concierge Services with Work & Family Benefits
- Magnet recognized healthcare facility
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
