Administrative Assistant 3

Humana • Washington, DC

22h • Hybrid

About The Position

Become a part of our caring community and help us put health first The Administrative Assistant 3 follows established procedures and guidelines to provide timely and effective secretarial support to an office, business unit, department, or other organization. Answers telephones, screens calls, and takes messages so callers/visitors are attended to promptly, courteously, and accurately. The Administrative Assistant 3 performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills. The Administrative Assistant 3 must be a self‑starter who identifies requirements, anticipates requests, and takes initiative to mitigate needs. This role transcribes, types, formats, and proofreads a variety of materials (e.g., correspondence, meeting minutes, reports, presentations) using Microsoft programs. The position builds and manages relationships across Humana in support of departmental objectives and the broader team. Work typically involves semi‑routine assignments. The Administrative Assistant 3 coordinates internal and external meetings, including scheduling, arranging travel for attendees, and ensuring necessary meeting amenities are available. This role manages the appointments and schedules of applicable staff and completes expense reconciliation accurately and in a timely manner for the leaders supported. Decisions typically focus on interpreting area/department policy and determining appropriate methods for completing assignments. Work is performed within defined parameters to identify expectations and quality standards, while allowing some latitude in prioritization and timing. The role operates under minimal direction and follows standard policies and practices, with some opportunity for interpretation, deviation, and independent discretion. Responsibilities also include management, prioritization, and completion of tasks for executives and their organizational needs. The role additionally supports basic network management tasks (e.g., maintaining shared drives, coordinating access needs, and ensuring functional connectivity for meetings and collaboration). This role is also responsible for maintaining and updating CRM tools, with a preference for experience in Salesforce, to support departmental tracking, reporting, and stakeholder management. For the candidate selected for hire, this role will operate in a hybrid capacity from one of the following office locations: Louisville, KY; Washington, D.C.; Chicago, IL; or New York City, NY.” An Ideal Candidate Will Have the Following Skills: Calendar Management Initiative Problem Solving Office Administration Corporate Savviness Strong efficiency in scheduling and scheduling tools Multi‑tasking Strong written and verbal communication skills Basic network and systems coordination capabilities Ability to maintain and navigate CRM platforms (Salesforce preferred) For the candidate selected for hire, this role will operate in a hybrid capacity from one of the following office locations: Louisville, KY; Washington, D.C.; Chicago, IL; or New York City, NY.” Use your skills to make an impact

Requirements

• 5+ years of administrative experience directly supporting Senior Leadership
• Proven experience coordinating complex travel arrangements for senior leaders, including booking flights, accommodations, ground transportation, and managing itinerary changes
• Proficient in Microsoft Outlook, Word, and PowerPoint, including the full Office suite
• Demonstrated proficiency in navigating and utilizing multiple systems and software applications concurrently to efficiently manage tasks and workflows
• Demonstrates a high level of professionalism, including strong executive presence and polished corporate demeanor in all interactions with internal and external stakeholders
• Models confident, effective communication and consistently represent the organization’s values and standards
• Exhibits exceptional attention to detail, ensuring accuracy and thoroughness in all tasks and deliverables, and always maintains discretion and confidentiality
• Demonstrates the ability to balance multiple initiatives and effectively prioritize workload while remaining flexible to support urgent business needs, including availability during nights and weekends as required
• Experience with expense reports and reviewing financial documents to align with company policy

Nice To Haves

• Associates or Bachelor's Degree
• Salesforce experience
• Experience with CRM management or similar systems
• Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Benefits

• Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree