Administrative Assistant 2

MIT • Cambridge, MA

8d

About The Position

ADMINISTRATIVE ASSISTANT 2 , Student Support Services , assists Students Support Services in accomplishing its mission to promote the academic success and holistic wellbeing of students and provides assistance with the daily administrative functions of Student Support Services (S3) and administrative support to a staff of 9. Primary areas of responsibility include serving as the first point of contact at Student Support Services front desk, and back-up for Disability and Access Services (DAS) front desk; monitoring office email account and virtual drop-in system; scheduling appointments; maintaining students’ records; providing technical support for the office including maintaining S3’s database and website; coordinating S3 advertising and communications to the community; and other day-to-day administrative and financial functions. A full job description is available here: https://studentlife.mit.edu/about-dsl/careers/

Requirements

• High school diploma or equivalent
• A minimum of three years of administrative, office, or related experience
• Strong interpersonal and communication skills and be willing to be the friendly and welcoming face of S3
• Sensitivity to individuals in distress
• Excellent judgment and discretion in handling confidential information
• Attention to detail and strong organizational skills
• Demonstration of initiative, flexibility and ability to work in a high energy, dynamic environment

Nice To Haves

• Bachelor’s degree
• Knowledge of MIT or experience in higher ed
• Desire to work in a service-oriented office, with a diverse student body and staff
• Experience with FileMaker

Responsibilities

• Serving as the first point of contact at Student Support Services front desk, and back-up for Disability and Access Services (DAS) front desk
• Monitoring office email account and virtual drop-in system
• Scheduling appointments
• Maintaining students’ records
• Providing technical support for the office including maintaining S3’s database and website
• Coordinating S3 advertising and communications to the community
• Other day-to-day administrative and financial functions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees