Administrative Assistant 1 (PCN 027284)

State of Alaska•Fairbanks, AK

35d•Onsite

About The Position

This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify. The Mission of the Division of the Alaska Pioneer Homes Is: "Providing elder Alaskans a home and community, celebrating life through its final breath." This position is a member the Fairbanks Pioneer Home administrative staff. It is an integral part of a highly motivated and customer service-oriented team in support of this assisted living home with up to ninety-one (91) elder residents. Our Division Values Are: Positive Attitude: "We enjoy what we do." Optimism inspires open-mindedness and creativity. Love: "We love who we serve." Out of love and respect for our residents, we put their needs before staff convenience. Accountability: "We do what we say." We are accountable to our residents, to their families and to each other. Accepting responsibility is essential as we plan and deliver care. Trust: "We say what we mean." Open and honest communication is crucial to earning the trust of our residents, their families and our coworkers. Excellence: "We provide excellent care, every resident, every day every time." Our own excellence inspires excellence in others, including residents, families and our coworkers. What You Will Be Doing: This position performs a variety of administrative support tasks in support of the home; works the reception area, tracks assisted living home applications and waitlists, prepares new admission documents, works in electronic medical record database to maintain resident records, preforms audits for regulatory compliance, prepares and maintains reports. The Benefits to Joining Our Team: This position is part of an amazing team with opportunities to make a positive impact on the quality of life for Alaskan elders by providing excellent person-centered loving care and services. This position is surrounded by elder residents with many years of life experiences and wisdom who are in varying stages of their life journey. The Working Environment You Can Expect: This job is located at the Fairbanks Pioneer Home, an assisted living home at 2221 Eagan Ave, Fairbanks, Alaska. It is nestled in 16 beautiful acres of birch and spruce trees, convenient to the local senior center next door. Who We Are Looking For: Position-specific knowledge, skills and abilities that are desired or contribute to the success in this position: Attention to Detail: Is thorough when performing work and conscientious about attending to detail. Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work. Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; related well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences. Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Flexibility: Is open to change and new information and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with ambiguity.

Requirements

Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; related well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Flexibility: Is open to change and new information and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with ambiguity.
Six months of advanced clerical experience. This experience includes work such as Office Assistant 2, Accounting Clerk, and similar classes with the State of Alaska or the equivalent with another employer.
OR
Six months of any combination of post-secondary education, vocational education, and/or advanced-level clerical experience. (Three semester or four quarter hours of post-secondary education are equal to one month of experience; 150 hours of vocational education are equal to one month of experience.)