Administrative Application Support Analyst

Jacam Catalyst Careers • Sterling, KS

3d

About The Position

We are seeking a detail-oriented and tech-savvy Administrative Application Support Specialist to join our team. This role is responsible for providing support, troubleshooting, and administrative support for business applications used across the organization. The ideal candidate will have strong problem-solving skills, excellent customer service, and the ability to work collaboratively with different departments to ensure smooth operations.

Requirements

• Bachelor's degree (or equivalent experience).
• Excellent verbal and written communication skills, with the ability to support non-technical users.
• Customer service, empathy and patience.
• Critical thinking and problem solving.
• Ability to work independently and collaborate with cross-functional teams.
• Strong organizational skills with the ability to manage multiple priorities.
• Experience using Microsoft Office (Word, Excel, PowerPoint, etc.)

Responsibilities

• Provide first-line support for administrative applications, troubleshooting issues, and resolving user concerns efficiently.
• Maintain, update, and setup applications to optimize performance and functionality.
• Assist with data entry, testing validation, and reporting as required for various business applications.
• Ensure compliance with company policies and data security standards.

Benefits

• Health
• Dental
• Vision
• 401K and more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level