ADMINISTRATIVE ANALYST

State of Arkansas•Little Rock, AR

About The Position

This position serves as the Assistant to the Assistant Director. Along with Administrative duties, this position includes assisting program staff with the daily operations of the programs within the Office of Program and Grant Management. The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.The Administrative Analyst plays a pivotal role in supporting the strategic operations of a department by providing advanced analytical, operational, and administrative support. This position requires the ability to manage complex tasks, evaluate processes, and implement improvements that enhance overall efficiency within the agency. The Administrative Analyst will collaborate with senior leadership, provide insight through data analysis, and contribute to the development of policies and procedures that support the agency’s goals.

Requirements

A high school diploma or equivalent is required, plus three (3) years of experience in administrative roles.
Ability to think critically and identify solutions to complex administrative and operational challenges.
Excellent verbal and written communication skills, with the ability to convey complex information clearly to a variety of audiences.
Exceptional organizational skills, with the ability to manage multiple tasks, deadlines, and competing priorities.
Advanced skills in using Microsoft Office Suite (Excel, Word, PowerPoint), as well as project management and database software.
Ability to work independently and handle complex administrative tasks with minimal supervision.
High level of attention to detail in all aspects of administrative and data management, ensuring accuracy and quality in all deliverables.

Responsibilities

Provide advanced administrative support to senior management, including scheduling meetings, preparing materials, composing correspondence, and conducting research as needed.
Oversee and coordinate office operations, ensuring that processes are aligned with agency objectives.
Ensure that all records, documents, and files are maintained in accordance with state laws and agency guidelines.
Organize and manage both physical and digital records to ensure that information is easily accessible and complies with confidentiality requirements.
Collect, analyze, and interpret a variety of data from internal and external sources to support the agency’s objectives.
Prepare detailed reports and presentations based on data analysis, providing insights and recommendations to leadership for informed decision-making.
Evaluate and assess current operational processes within the agency to identify inefficiencies, bottlenecks, or compliance issues.
Recommend process improvements and assist in the development of procedures that streamline workflows and improve service delivery.