Administration Clerk

Salud Family Health • Fort Lupton, CO

13d • $19 - $22 • Onsite

About The Position

The Administration Clerk is responsible for creating a positive first impression, exhibiting excellent customer service, and promoting a pleasing experience when greeting and assisting Salud employees, patients, and visitors. Approaches his/her tasks in a team-based care fashion that supports patients and their families in self-management, self-efficacy, and behavior change.

Requirements

• Graduation from an accredited high school or GED is required
• One year of front desk/customer service experience preferred
• Willingness to become an expert in all aspects of office management and office machines
• Fluency in English required. Spanish preferred
• Excellent customer service skills
• Critical thinking and problem-solving skills
• Ability to communicate clearly and appropriately with others
• Professionalism, demeanor, and positive attitude
• Ability to learn and implement complex policies and procedures
• Reading comprehension, good writing skills, and proficiency in elementary math
• Keyboarding and word processing skills
• Sensitivity to low-income and ethnic minority communities
• Ability to understand and follow oral and written instructions
• Ability to work under stress
• Ability to recognize, evaluate, solve problems, and correct errors
• Ability to explain and summarize comprehensive concepts in a way that the general population can understand
• Must work well with the patient care team
• Computer systems applications (MS Office, PowerPoint, Chrome, etc.)

Nice To Haves

• Spanish preferred

Responsibilities

• Serves as a greeter, front desk receptionist, and clerical coordinator for the administration building and staff by providing various clerical tasks, including:
• Printing, scanning, and/or laminating documents
• Courier requests between clinic locations
• Schedules conference rooms
• Typing documents and/or preparing packets for meetings
• Mailings or other special projects
• Orders and picks up food for meetings
• Orders office supplies
• Answers the Administration Building's main telephone line and directs to the appropriate staff or responds with direction when applicable/appropriate
• Assists the Sr. Executive Assistant with Board of Directors clerical tasks
• Sorts incoming mail and faxes; processes outgoing mail and takes packages to the post office as needed
• May assist with the management of Executive Team Members' calendars
• Cleans and maintains supplies of all conference rooms, mailroom, reception area, and small workroom; prepares coffee on a daily basis
• Assists the Finance Department with entering checks received from insurance companies, vendors, outside agencies, and patients, and scans checks for deposit
• Completes incident reports for complaint calls and facility work orders for the Administration Office
• Maintains all printers and copiers; calls for service and orders supplies
• Provides coverage to the Purchasing Department by accepting packages when staff is away from the office
• Creates and maintains the Administration Building extension list, Dental provider roster, Medical provider roster, Leadership roster, and Emergency call tree
• Assists with maintaining the Reach Out read program
• Works in conjunction with Medical Providers, Medical Assistants, Enrollment Specialists, Customer Service Associate and all other staff to ensure that patients obtain the highest standard of integrated health care
• Acts as a patient advocate for our vulnerable populations by ensuring that patients are fully informed and comfortable with their visit to Salud
• Follows procedures for the electronic health records system
• Follows all protocols and procedures pertaining to patient confidentiality
• Maintains current knowledge and skills of all computer programs used on-site
• Attends work on time; acts and appears professional
• Performs other duties as assigned
• Salud is required to have coverage at the front desk at all times from 8 a.m. to 5 p.m. including days were there is inclement weather, and other staff are able to take advantage of working from home or taking a vacation day.

Benefits

• Starting Wage - $18.93 to $21.77 per hour
• Monday to Friday – 8 am to 5 pm
• Medical PPO Plan (Similar to ACA Exchange Platinum Benefit Coverage Levels)
• Low employee premiums, especially given rich benefits
• $25 Primary Care Physician and Specialist Co-pays (in-network)
• Low deductibles and co-insurance
• Free provider visits and services at all Salud facilities
• Preferred prescription pricing at Salud pharmacies
• Dental PPO plan
• Includes Employee Discounts at All Salud Dental Facilities
• Vision
• Generous vacation accrual
• 10 Paid Holidays per year (includes 2 Floating Holidays and paid Birthday)
• Up to 8 Paid accrued Sick Days per year
• Defined Contribution Pension Plan. Salud contributes 5% of your compensation each month (no matching employee contribution is required…you receive the contribution no matter what). Employees who have worked at least 1,000 hours within a 12-month period are eligible.
• 403b Retirement savings plan. You can contribute pre-tax or after-tax (Roth) towards your retirement savings.
• Flexible Spending Accounts
• Basic Life and AD&D
• Supplemental Life and AD&D
• Short-Term & Long-Term Disability
• Accident & Critical Illness Insurance
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees