Administration Clerk

Salud Family Health•Fort Lupton, CO

13d•$19 - $22•Onsite

About The Position

The Administration Clerk is responsible for creating a positive first impression, exhibiting excellent customer service, and promoting a pleasing experience when greeting and assisting Salud employees, patients, and visitors. Approaches his/her tasks in a team-based care fashion that supports patients and their families in self-management, self-efficacy, and behavior change. We offer: Starting Wage - $18.93 to $21.77 per hour Monday to Friday – 8 am to 5 pm

Requirements

Graduation from an accredited high school or GED is required
One year of front desk/customer service experience preferred
Willingness to become an expert in all aspects of office management and office machines
Fluency in English required. Spanish preferred
Excellent customer service skills
Critical thinking and problem-solving skills
Ability to communicate clearly and appropriately with others
Professionalism, demeanor, and positive attitude
Ability to learn and implement complex policies and procedures
Reading comprehension, good writing skills, and proficiency in elementary math
Keyboarding and word processing skills
Sensitivity to low-income and ethnic minority communities
Ability to understand and follow oral and written instructions
Ability to work under stress
Ability to recognize, evaluate, solve problems, and correct errors
Ability to explain and summarize comprehensive concepts in a way that the general population can understand
Must work well with the patient care team
Computer systems applications (MS Office, PowerPoint, Chrome, etc.)

Nice To Haves

Spanish preferred

Responsibilities

Serves as a greeter, front desk receptionist, and clerical coordinator for the administration building and staff by providing various clerical tasks, including:
Printing, scanning, and/or laminating documents
Courier requests between clinic locations
Schedules conference rooms
Typing documents and/or preparing packets for meetings
Mailings or other special projects
Orders and picks up food for meetings
Orders office supplies
Answers the Administration Building's main telephone line and directs to the appropriate staff or responds with direction when applicable/appropriate
Assists the Sr. Executive Assistant with Board of Directors clerical tasks
Sorts incoming mail and faxes; processes outgoing mail and takes packages to the post office as needed
May assist with the management of Executive Team Members' calendars
Cleans and maintains supplies of all conference rooms, mailroom, reception area, and small workroom; prepares coffee on a daily basis
Assists the Finance Department with entering checks received from insurance companies, vendors, outside agencies, and patients, and scans checks for deposit
Completes incident reports for complaint calls and facility work orders for the Administration Office
Maintains all printers and copiers; calls for service and orders supplies
Provides coverage to the Purchasing Department by accepting packages when staff is away from the office
Creates and maintains the Administration Building extension list, Dental provider roster, Medical provider roster, Leadership roster, and Emergency call tree
Assists with maintaining the Reach Out read program
Works in conjunction with Medical Providers, Medical Assistants, Enrollment Specialists, Customer Service Associate and all other staff to ensure that patients obtain the highest standard of integrated health care
Acts as a patient advocate for our vulnerable populations by ensuring that patients are fully informed and comfortable with their visit to Salud
Follows procedures for the electronic health records system
Follows all protocols and procedures pertaining to patient confidentiality
Maintains current knowledge and skills of all computer programs used on-site
Attends work on time; acts and appears professional
Performs other duties as assigned
Salud is required to have coverage at the front desk at all times from 8 a.m. to 5 p.m. including days were there is inclement weather, and other staff are able to take advantage of working from home or taking a vacation day.

Benefits

Medical PPO Plan (Similar to ACA Exchange Platinum Benefit Coverage Levels)
Low employee premiums, especially given rich benefits
$25 Primary Care Physician and Specialist Co-pays (in-network)
Low deductibles and co-insurance
Free provider visits and services at all Salud facilities
Preferred prescription pricing at Salud pharmacies
Dental PPO plan
Includes Employee Discounts at All Salud Dental Facilities
Vision
Generous vacation accrual
10 Paid Holidays per year (includes 2 Floating Holidays and paid Birthday)
Up to 8 Paid accrued Sick Days per year
Defined Contribution Pension Plan. Salud contributes 5% of your compensation each month (no matching employee contribution is required…you receive the contribution no matter what). Employees who have worked at least 1,000 hours within a 12-month period are eligible.
403b Retirement savings plan. You can contribute pre-tax or after-tax (Roth) towards your retirement savings.
Flexible Spending Accounts
Basic Life and AD&D
Supplemental Life and AD&D
Short-Term & Long-Term Disability
Accident & Critical Illness Insurance
Employee Assistance Program