Administration Assistant

Set Free Alaska•Homer, AK

About The Position

Voted Best Place to Work in Alaska in 2022-2024! Job summary: Serve clients by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival. Maintains security and telecommunications system. Informs clients by answering or referring inquiries. Benefits: Insurance Health Dental Vision Life Short Term Disability Simple IRA with 3% match Paid Time Off Continuing Education Stipend Qualifications: Required: One (1) year prior office experience Ability to work a flexible schedule, filling in when other receptionist are out sick or on vacation Ability to pass a drug screening and State of Alaska background check Preferred: One (1) year experience Medical office reception or billing position Skills required: Excellent written and verbal communication Strong customer service and organizational skills Punctuality reporting to work The ability to: Work as a team member, including accepting and providing supervision Build rapport with clients and staff Collect money and document payments Basic computer skills including Internet navigation and fluid use of electronic communication tools

Requirements

One (1) year prior office experience
Ability to work a flexible schedule, filling in when other receptionist are out sick or on vacation
Ability to pass a drug screening and State of Alaska background check
Excellent written and verbal communication
Strong customer service and organizational skills
Punctuality reporting to work
Work as a team member, including accepting and providing supervision
Build rapport with clients and staff
Collect money and document payments
Basic computer skills including Internet navigation and fluid use of electronic communication tools

Nice To Haves

One (1) year experience Medical office reception or billing position

Responsibilities

Answer telephones, take messages, direct calls and messages to appropriate staff with professionalism and courtesy
Responsible for scheduling appointments with clients on staff calendars
Perform reminder calls for all assessments the day before the scheduled appointment
Collecting monies from current and inactive clients
Send letters, faxes, and make phone calls as asked to clients and referring providers
Create, update and make copies of all intake and admission packets, and keep a wait list for those accepted into the program pending an available bed
Inform directing clinician when a client checks in for session
Assist clients in completing intake and admission paperwork
Complete file audits to insure they are compliant according to the agency’s policies and procedures
Enter data into AKAIMS/Carelogic