Admin - Talent & Culture - Office Manager (Bilingual Spanish)

Child Center Residential Treatment Facility•Queens, NY

26d•Onsite

About The Position

The Office Manager is responsible for overseeing the daily operations of the executive headquarters, ensuring the office runs smoothly, efficiently, and professionally. This role includes managing office procedures, coordinating resources, supporting internal communications, and providing high-level administrative support to leadership and staff. The Office Manager also plays a key role in fostering a positive office environment and supporting employee engagement initiatives. This is a full-time, on-site position, Monday through Friday.

Requirements

High school diploma or equivalent required
Bilingual in English and Spanish required
Strong organizational and multitasking skills
Excellent verbal and written communication skills, with strong interpersonal abilities
Prior experience in office management or administrative support preferred
Proactive, detail-oriented, and able to work independently
Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Knowledge of standard clerical practices and office procedures

Responsibilities

Serve as the first point of contact for the office by welcoming visitors, answering and directing calls, handling incoming/outgoing mail, and ensuring front desk coverage and professionalism.
Oversee day-to-day office operations, including organizing procedures, maintaining filing systems, and managing supply requisitions.
Ensure clerical tasks are properly assigned and monitored.
Identify and implement opportunities to improve office systems and workflows for greater efficiency and effectiveness.
Develop and update standard operating procedures (SOPs) to promote operational efficiency and consistency.
Manage vendor relationships and service contracts for office operations (e.g., IT, housekeeping, maintenance).
Coordinate, track, distribute, and manage the return of employee technology inventory (e.g., laptops, mobile phones, accessories).
Liaise with facility management to address maintenance issues and ensure office cleanliness and upkeep.
Maintain and monitor inventory for general office and breakroom supplies.
Respond to incoming inquiries and emails in a timely, professional, and courteous manner.
Ensure the security, confidentiality, and integrity of office operations, data, and physical space.
Support the Employee Experience Manager by assisting with administrative tasks, planning and coordinating employee engagement activities (e.g., team offsites, celebrations, recognition events), and helping to develop and maintain clear, consistent internal communications across the organization. This includes drafting, formatting, and distributing internal content such as emails, memos, and announcements to ensure employees stay informed and aligned with organizational updates, initiatives, and values.
Perform other administrative and operational tasks as assigned, including: Managing access cards and employee ID cards Processing check and expense request for CEOCoordinating catering orders for C-suite meetings/events