Admin Support (Records Management/Custodian) - Arlington

Jamison • Arlington, VA

18d • Onsite

About The Position

The contractor shall provide program and administrative support services, primarily in support of, but not limited to, the Agency’s records management program, from origination of the records through their eventual disposition and disposal. This includes identifying, classifying, prioritizing, storing, securing, archiving, preserving, retrieving, tracking, and disposal of Agency records. The Contractor shall provide support to the Agency related to its FOIA program, including receiving and tracking requests, updating the FOIA database, coordinating respondent documents, drafting response letters, and assisting in meeting FOIA reporting requirements.

Requirements

• Proficient in the use of commercial software packages and databases, such as Microsoft Outlook, Teams, Word, PowerPoint, and Excel.
• Possess the ability to respond flexibly and to provide rapid assistance in a time-sensitive environment.
• Possess strong organizational and customer service skills.
• U. S. Citizenship.
• Ability to obtain and retain a “SECRET” security clearance.
• At least 10 total years of related work experience
• At least 5 years of records management experience, including Freedom of Information Act information management
• Experience in creating and implementing records management policies, procedures, and retention schedules
• Experience evaluating program effectiveness and recommending improvements
• Experience providing training and technical assistance to staff
• Strong computer skills (database, word processing, and data entry skills)
• Excellent written and verbal communication skills
• Commitment to innovative and quality customer service
• Physical ability to move large number of files and/or file boxes
• Ability to provide on-site technical support, troubleshooting issues with AV equipment during events
• Ability to manage multiple tasks, prioritize work, and meet deadlines
• Ability to identify and resolve complex problems
• College degree required in business or information management and/or related certifications

Nice To Haves

• Experience with Records Management; Records Management training, or certificate, preferred
• Experience with administrative services like office management, building and facilities management, human resources, and/or policies and procedures

Responsibilities

• Identifying, classifying, prioritizing, storing, securing, archiving, preserving, retrieving, tracking, and disposal of Agency records.
• Receiving and tracking requests
• Updating the FOIA database
• Coordinating respondent documents
• Drafting response letters
• Assisting in meeting FOIA reporting requirements

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level