Admin Solutions Manager

Alegeus • Boston, MA

5d • Hybrid

About The Position

Join our team at Alegeus, where you’ll experience unmatched opportunity and a culture that cares deeply about succeeding together. As a Admin Solutions Manager, you’ll support the day-to-day operations, and monitoring of partner platforms for organizations using Admin Solutions services. Collaborate with dedicated colleagues, embrace a spirit of innovation, and build an enriching career with us. OPPORTUNITY HAPPENS HERE — REALIZE YOURS

Requirements

• Bring a curiosity for systems, sharp attention to detail, and a willingness to learn —leveraging your growing analytical, documentation, and operational skills to thrive in a fast‑paced, technology‑enabled environment.
• 1–3 years of experience in an analyst, operations, customer support, or systems support role, or relevant internship/co-op experience.
• Bachelor’s degree in Business, Information Systems, Operations, or a related field (or equivalent practical experience).

Responsibilities

• Keep daily operations running flawlessly, managing core admin tasks, issue intake, dispute support, and documentation updates that ensure a consistent, high‑quality partner experience.
• Bring systems to life by supporting configuration of plan designs, workflows, and user permissions — helping turn business needs into smart, scalable setup within our platforms.
• Protect system quality and integrity, monitoring outputs, validating data, performing routine audits, and helping identify issues before they become problems.
• Support testing and launches, contributing to UAT, regression testing, and release readiness while documenting results and strengthening process controls.
• Collaborate across teams — from Product to Technology to Compliance — to understand requirements, resolve operational challenges, and support new enhancements.
• Grow into a subject‑matter expert, learning the ins and outs of Admin Solutions systems, processes, and best practices to strengthen both partner success and your own career path.

Benefits

• A flexible work environment
• Competitive salaries, paid vacation, and holidays
• Robust professional development programs
• Comprehensive health, wellness, and financial packages

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level