Admin Services Rep I

Padnos•Holland, MI

About The Position

PADNOS is a full-service recycling company handling paper, plastic, metals and electronic recycling. We tailor recycling programs for consumer and industrial clients throughout the United States. PADNOS was founded over a century ago and continues to transform the recycling industry. The company has thrived as a family business through four generations and has grown to be a market leader and best in class innovator.  Position Summary The Administrative Service Representative serves as the primary point of contact for customers and yard managers, processing transactions at our retail yard facilities. This role includes a strong focus on working directly with customers both by phone and in person. Responsibilities also include purchasing incoming metals, recording weights, and coordinating the shipping and receiving of trucks. The position assists with daily inventory counts and maintains accurate records of receipts for incoming loads and outgoing shipments. Schedule Monday - Saturday (5-Day: Rotating Schedule) 1st Shift

Requirements

3-5 years of office or administrative related experience required
Excellent interpersonal, verbal, and written communication skills
Proven organizational skills and attention to detail

Nice To Haves

Associate degree in business or related field preferred
Experience with accounting software preferred
Bilingual English/Spanish preferred

Responsibilities

Assist with coordination of shipping and receiving of trucks
Answer, screen, and direct incoming calls; provide direct communication with drivers and yard personnel ensuring outstanding customer service
Enforce and contact correct personnel in radiation procedures; assist with resolving radiation issues
Maintain cash and check procedures, incoming mail and deliveries, open and close procedures, and process paperwork/reports as needed
Weigh and record trucks in and out, using computers or other scale equipment
Prepare driver's paperwork and invoice
Set up new accounts and place orders
Organize, verify, and process Bills of Lading according to company standards