Admin Services Coordinator - OBGYN

UIOWA•Iowa City, IA

About The Position

The University of Iowa Department of Obstetrics and Gynecology is seeking an Admin Services Coordinator. The coordinator will provide executive level administrative support for the Midwifery division director and division faculty. The coordinator is responsible for performing complex administrative and financial assistance requiring contact with deans, directors, department heads, upper-level executives, public and private officials. This position requires a high level of independent thinking, judgment, and the ability to prioritize.

Requirements

Bachelor’s degree in Business Administration or related field, or an equivalent combination of education and experience
1 - 3 years of experience in an administrative support role for academic medical faculty and leadership
Proficient in Microsoft Office suite (Word, Excel, Power Point, Outlook, Teams)
Working knowledge of web-based tools, databases, and internet searches
Superior written, verbal, and interpersonal communication skills
Demonstrated experience in providing superior customer service in an academic environment
Demonstrated exceptional attention to detail, planning, and follow-up skills
Demonstrated independent thinking skills to develop alternative solutions and solve problems
Ability to initiate and take independent action while working as part of a team
Ability to proactively establish priorities and meet deadlines

Nice To Haves

Knowledge of University of Iowa Policies and Procedures
Experience with Epic
Experience with Qgenda / Epic Teamwork
Ability to communicate effectively with staff, students, and the public
Ability to make decisions requiring interpretation and judgment
Ability to follow oral and written instructions and interpret institutional and other policies accurately
Ability to gather, analyze and display data in appropriate format and keep accurate records
Knowledge of medical terminology

Responsibilities

Maintain effective working relationships with and serve as a primary contact for the Midwifery Division
Proactively manage CNM clinical schedules in QGenda / Epic Teamwork
Manage complex schedules, requiring judgment in determining meeting needs, discretion related to calendar activities, prioritization of appointments and synthesizing multiple electronic calendar systems.
Make decisions and exercise a high level of autonomy while providing administrative/operational support and management
Evaluate request and exercise discretion and judgement in providing confidential information to appropriate parties
Collect and compile information for reports and various communications, requiring informational searches and a knowledge of the operations of both the assigned and related work areas
Manage data to design specialized reports, spreadsheets and presentations in response to multiple requests; create, maintain and update records and information and databases related to various division activities
Work collaboratively with multidisciplinary teams in the Department of OBGYN to support, maintain, and drive quality/performance improvement initiatives
Assist with travel arrangements, ELMS, purchasing supplies, handling correspondence and meeting minutes
Process payments on purchasing card for items such as memberships, subscriptions, medical licenses and/or certifications, as approved
Assist in the hiring and onboarding process for Faculty in conjunction with HR Manager
Support continuing medical education and general education activities, such as conference registration, lectures, teachings, etc.
Establish programs that improve functionality and support the division’s objectives
Other duties as assigned