Admin/Sales Support

Interstate Advanced Materials•Austin, TX

2d•Onsite

About The Position

Are you someone who thrives in a fast-paced environment, enjoys supporting sales efforts, and takes pride in keeping things organized and running smoothly? If so, you might be the perfect fit for the Administrative Sales Support role at Interstate Advanced Materials. We are currently looking for a motivated and detail-oriented team member to join our office in Austin, TX. Headquartered in Sacramento, CA, Interstate Advanced Materials is a family-owned company with over 170 team members across seven states. We’re an environmentally conscious, award-winning organization known for solving customer challenges through innovation, dedication, and teamwork. Position Overview: As an Administrative Sales support team member, you’ll play a critical role in supporting our sales team by managing order processing, coordinating with internal departments, and ensuring our customers receive timely, accurate service. You’ll be part of a collaborative team that values curiosity, integrity, and continuous improvement. If you bring energy, a strong work ethic, and a desire to grow, Interstate Advanced Materials may be exactly what you're looking for. At Interstate Advanced Materials, we don’t just offer a job—we offer a place to build your future.

Requirements

Proven experience as an Administrative Assistant, Sales Assistant, or in a similar support role.
Strong organizational skills with excellent time management abilities.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); experience with CRM software is a plus.
Ability to handle multiple tasks, prioritize effectively, and work both independently and within a team.
Detail-oriented, proactive, and able to manage a high-volume workload.
Positive attitude with strong problem-solving skills.

Responsibilities

Answer and direct phone calls, emails, and inquiries, providing excellent customer service.
Schedule and coordinate meetings and appointments with vendors and customers.
Process credits, debits, and replacement orders accurately and promptly.
Prepare and assist in the timely creation of sales quotes.
Help develop and maintain standard operating procedures (SOPs).
Provide ongoing support to the sales team to ensure smooth daily operations.
Manage and update customer and prospect information in the CRM system.
Process sales orders, track progress, and assist with any credit-related issues.
Assist with the preparation and delivery of sales presentations, including note-taking during meetings.
Address customer inquiries and concerns, ensuring high levels of satisfaction.
Compile data for sales reports and performance analysis for management.
Maintain accurate records of sales activities, contacts, and follow-up actions.
Help manage the sales pipeline and track key metrics.
Work closely with the sales team to execute sales strategies and initiatives on time.