About The Position

This position supports the processes for student success and functions of the Advising Department.

Requirements

  • High School Diploma and two years related experience, or a combination of experience and education sufficient to successfully perform the essential duties of the job.
  • Valid drivers license
  • Please note that this position is required to comply with PA Act 15. You will need to present completed clearances and training certificates at the time of hire. Please visit https://www.hacc.edu/HumanResources/NewHire/index.cfm (and scroll to PA Act 15 Clearances) for more information.

Nice To Haves

  • Administrative experience preferred.

Responsibilities

  • Assists office by training staff in navigating various software applications
  • Assists students with navigating technology
  • Directs students to appropriate on-line advising resources
  • Assists students with registration
  • Uses knowledge of curriculum and programs answer student email and phone inquiries.
  • Assists with the academic advisor assignment processes and databases
  • Communicates with academic schools/departments to keep updated academic advisor lists.
  • Creates resources to assist with in-person and on-line advising and registration processes
  • Collects and compiles data from software applications to create reports
  • Exercises judgment and maintains confidentiality in regards to FERPA guidelines.
  • Performs administrative tasks for the department of academic advising, such as: assisting with onboarding new employees, communicating with IT for system requests and trouble shooting, communicating with academic schools/departments to keep updated advisor lists, compiling staff vacation requests, and greeting and assisting students, parents, and guests
  • Schedules advising appointments for students
  • Coordinates the work of student employees.
  • Travels to various HACC locations to support HACC students.
  • Performs other duties as assigned.
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