Admin - Logistics
Diakon Logistics•Piscataway, NJ
•$17 - $19•Onsite
About The Position
In this office position, you will guide deliveries of merchandise and appliances to customers by coordinating a group of independent contractor carriers in a call center environment. With the leadership and support of the location's management staff, you will work cross-functionally with key partners in our corporate office and client leadership to effectively achieve or exceed goals and produce outcomes in line with the company’s vision.
Requirements
- Bilingual with Spanish a plus.
- Excellent computer skills with experience using Excel and MS Office applications.
- Data Entry Skills, Thoroughness, Organization, Attention to Detail
- Excellent written and verbal communication skills.
- Dependable, with a strong focus on customer service and time management.
- High school Diploma or GED required.
Nice To Haves
- Bilingual with Spanish a plus.
Responsibilities
- Provides administrative support for delivery operation.
- Consistent and immediate communication of operational challenges and customer escalations while executing timely resolutions.
- Answers a high volume of calls, screens calls, schedules appointments.
- Heavy customer service and dispatching.
- Route monitoring and communicating with delivery teams throughout the day.
- Determine priorities and multi-tasks.
- Maintains historical records by tracking and accurately recording information.
- Contributes to team effort by accomplishing assigned tasks and effectively communicating to responsible parties across the network.
Benefits
- Diakon offers competitive wages and bonuses, medical benefits, 401(k) plan with match and paid vacations and holidays to full-time employees.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
