Admin. Asst.- Patient Care Access Center
About The Position
Are you looking for a job that gives back to the community? Would you like the opportunity to work for a company that is compassionate and understanding to the difficult and unique situations people may experience when at a low point in their life? Would you like more than just a job, but a chance to make a difference in people’s lives? Then Spectrum Health & Human Services has a place for you! Administrative Assistant- Patient Care Access Center Full-time: Hybrid position - 227 Thorn Avenue, Orchard Park, NY/Partially-remote As an Administrative Assistant in our Patient Care Access Center, you are one of the most important points in a personal journey to a better life, being the first person they will interact with at Spectrum Health. Your workday will offer you the chance to provide exceptional customer service to promote a sense of belonging and compassion to people experiencing a life crisis. Your ability to connect with people will be a step towards better mental health and their recovery journey! We think you’d be an amazing addition to our team if you have interest in or experience with: Customer Service Skills to engage people over the phone Strong computer & multitasking skills to get people what they need quickly Link new clients with the right service Insurance verification
Requirements
- High School Diploma, GED or equivalent
- Some experience in a related field
- Strong interpersonal skills
- Ability to multitask in a fast-paced environment
- Excellent attention to detail
- Dependability and flexibility, including availability to work some evenings until 7pm
- Knowledge and understanding of basic computer skills
- Reliable transportation
Responsibilities
- Customer Service
- Skills to engage people over the phone
- Strong computer & multitasking skills to get people what they need quickly
- Link new clients with the right service
- Insurance verification
Benefits
- Industry leading healthcare benefits
- Flexible Spending and Health Savings Accounts401K
- Opportunity to work from home
- 11 paid holidays
- Flexible work schedules to promote work-life balance
- Exceptional time off – up to 30 days after just a few years of service
- Free Life Insurance
- Growth and promotional opportunities in the human services sector
- Access to trainings to develop skills if you would like to pursue a career as a behavioral health professional
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
