Admin Assistant II - Pain Management Clinic
About The Position
This Admin Assistant II position provides clerical and operational support to the Director, Supervisors, and staff of the Pain Clinic. The role involves supporting the documentation of all department activities and disseminating information to patient records, other department records, files, and logs. The incumbent will cooperate with professional, clerical, and support personnel to ensure the accuracy, adequacy, and responsiveness of services provided to patients, the department, and hospital staff. Key responsibilities include coordinating verification of insurance coverage and prior authorizations, assisting patients with treatment requiring insurance carrier pre-authorization, and performing patient scheduling and record-keeping activities. The team member is expected to be patient-centered, providing excellent customer service. Additionally, this role serves as a lead for the Admin Assistant team, responsible for training new hires, managing staffing schedules, and acting as the front-line subject matter expert.
Requirements
- High School Diploma or Equv.
- 3 years medical office experience
Responsibilities
- Provides clerical and operational support to the Director, Supervisors, and staff of the Pain Clinic
- Supports the documentation of all departments activities and disseminates information to the patient’s records, other department records, files, and logs
- Cooperates in activities of professional, clerical, and support personnel to ensure the accuracy, adequacy, and responsiveness of the variety of services provided to patients, department, and staff of the hospital
- Coordinates verification of insurance coverage and prior authorizations
- Assists patients who need treatment requiring insurance carrier pre-authorization
- Performs activities related to patient scheduling and record keeping
- Serves as a lead for the AA team
- Responsible for training new hires
- Responsible for staffing schedules
- Serves as the front-line subject matter expert
- Provides good customer service to the patients
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
11-50 employees
