Admin Assistant II - PRN Crozet Urgent Care

Augusta Health•Fishersville, VA

About The Position

Essential Functions: Performs basic support functions to ensure efficient operation of the area such as: answering phones, directing calls and taking messages copying, scanning faxing and/or emailing documentation ordering and/or restocking supplies and forms as needed preparing, receiving, sorting, and distributing mail and other delivered items to providers and staff w/ any certified mail requirements. maintaining office equipment as needed ensuring any issues with office equipment utilized are identified and addressed w/ knowledge of repair process. gathering and entering a variety of patient and/or staff information by pulling, preparing, logging and/or filing patient information; maintaining departmental records and files as directed Performs basic and some advanced administrative functions such as: composing and editing a variety of correspondence and other materials from verbal/written instructions, and processing and/or transcribing documents attending meetings and recording, maintaining and distributing minutes and/or notes education and implementation of new vs. established patient scheduling, registrations, and correct claim creation as directed by office manager. Completes staff and/or patient scheduling duties such as: Maintaining, calculating and compiling basic statistical, numerical and /or computerized reports under manager direction for month end and data analysis orienting employees on procedures and process improvements scheduling appointments and/or gathering insurance information. Composing and editing a variety of correspondence and other materials from verbal/written instructions answering phones, directing calls and taking messages copying, scanning faxing and/or emailing documentation ordering and/or restocking supplies and forms as needed preparing, receiving, sorting, and distributing mail and other delivered items to providers and staff w/ any certified mail requirements. maintaining office equipment as needed ensuring any issues with office equipment utilized are identified and addressed w/ knowledge of repair process. gathering and entering a variety of patient and/or staff information by pulling, preparing, logging and/or filing patient information; maintaining departmental records and files as directed composing and editing a variety of correspondence and other materials from verbal/written instructions, and processing and/or transcribing documents attending meetings and recording, maintaining and distributing minutes and/or notes education and implementation of new vs. established patient scheduling, registrations, and correct claim creation as directed by office manager. Shares knowledge and experience with other office staff. Will serve as mentor to AA 1 positions. Communicates all pertinent information and general environmental information to applicable staff. Performs other duties as assigned; completes training and education as required. Communicates all pertinent information and general environmental information to applicable staff. Performs other duties as assigned; completes training and education as required.

Requirements

Requires a strong understanding of general office routines and procedures with the ability to file accurately
Proficient in Microsoft Word, Excel and PowerPoint; proficient with computers to include keyboarding, navigation and use of email
Ability to prioritize and work on multiple projects and duties with deadlines
Ability to work with multi-line phone and computer systems accurately and efficiently
Effective customer service and relationship building skills with patients, visitors and staff; ability to respect dignity of all patients and follow HIPAA rules without breaches in confidentiality
Ability to transcribe documents
Strong listening, verbal and written communication skills
Completes staff and/or patient scheduling duties such as: Maintaining, calculating and compiling basic statistical, numerical and /or computerized reports under manager direction for month end and data analysis orienting employees on procedures and process improvements scheduling appointments and/or gathering insurance information.
Composing and editing a variety of correspondence and other materials from verbal/written instructions
Shares knowledge and experience with other office staff. Will serve as mentor to AA 1 positions.
Communicates all pertinent information and general environmental information to applicable staff.
Performs other duties as assigned; completes training and education as required.
Communicates all pertinent information and general environmental information to applicable staff.
Performs other duties as assigned; completes training and education as required.
Associate's degree or equivalent experience required
Three to Five years of administrative office support experience required
Coding and billing experience/ CPT knowledge.

Nice To Haves

CHAA certification preferred

Responsibilities

Performs basic support functions to ensure efficient operation of the area such as: answering phones, directing calls and taking messages copying, scanning faxing and/or emailing documentation ordering and/or restocking supplies and forms as needed preparing, receiving, sorting, and distributing mail and other delivered items to providers and staff w/ any certified mail requirements.
Maintaining office equipment as needed ensuring any issues with office equipment utilized are identified and addressed w/ knowledge of repair process.
Gathering and entering a variety of patient and/or staff information by pulling, preparing, logging and/or filing patient information; maintaining departmental records and files as directed
Performs basic and some advanced administrative functions such as: composing and editing a variety of correspondence and other materials from verbal/written instructions, and processing and/or transcribing documents attending meetings and recording, maintaining and distributing minutes and/or notes education and implementation of new vs. established patient scheduling, registrations, and correct claim creation as directed by office manager.
Completes staff and/or patient scheduling duties such as: Maintaining, calculating and compiling basic statistical, numerical and /or computerized reports under manager direction for month end and data analysis orienting employees on procedures and process improvements scheduling appointments and/or gathering insurance information.
Composing and editing a variety of correspondence and other materials from verbal/written instructions
Shares knowledge and experience with other office staff. Will serve as mentor to AA 1 positions.
Communicates all pertinent information and general environmental information to applicable staff.
Performs other duties as assigned; completes training and education as required.
Communicates all pertinent information and general environmental information to applicable staff.
Performs other duties as assigned; completes training and education as required.