Lyndhurst - ADC Attendant

Goodwill of Greater Cleveland & East Central Ohio•Lyndhurst, NJ

52d•Onsite

About The Position

Are you looking to work in retail for a company that makes a positive difference in your community? Join the Goodwill team as a Donation Center Attendant! We are looking for someone who acts with honesty and integrity, embraces diversity, and puts people first - like we do! In this role, you will assist people who are donating merchandise. You will thank them for helping us change lives, provide them with donor tax receipts as requested, and maintain the donation center accordingly.

Requirements

Required to wear a uniform, which includes an identification tag
Must be able to lift to 50 lbs and perform physical requirements of the position, including but not limited to frequent standing, sitting, walking, stair climbing, reaching, stooping/bending, handling/fingering; frequently lift/carry up to 50 lbs. Work outside in winter conditions and sit in a heated office in a trailer.
Background check required.

Responsibilities

Ensure 100% donor and customer satisfaction through prompt and courteous service.
Greet donors with enthusiasm, assist with unloading donations, offer tax receipts, and maintain accurate daily donation counts.
Keep the donor area neat, organized, and safe. Report any equipment malfunctions or building issues to leadership.
Secure the donor door at the end of each day, ensuring all protocols are followed.
Notify leadership of sizable items that require special handling.
Handle donations carefully, sorting items into categories.
Tag and place sorted items in assigned areas while maintaining safety standards.
Provide every donor with a tax receipt and conclude each interaction with, "You changed a life today, thank you!"