Ad Sales Manager, Account Management, US Large Customer Sales, STV New Business

Amazon • New York, NY

10d

About The Position

Amazon Ads is transforming advertising by democratizing access to full-funnel
solutions and premium video inventory for advertisers of all sizes. We operate
at the intersection of commerce and media, offering an unparalleled suite of
advertising products that help brands connect with customers throughout their
entire journey—from awareness to consideration to conversion. Amazon Ads enables
advertisers access to premium placements across Amazon's owned and operated
properties, including Prime Video, Thursday Night Football, and Twitch, as well
as high-quality publisher sites across the open internet. Whether you're a
performance-focused brand looking to drive measurable outcomes or a storyteller
seeking to build awareness through premium video, Amazon Ads provides the tools,
insights, and reach to achieve your goals.

Amazon Ads is seeking an Ad Sales Manager of Account Management in New York for
the Streaming TV New Business team. You will lead an organization of Sales AMs
responsible for building relationships with new Amazon Ads customers.
Internally, you will partner closely with prospecting sales reps, Product, GTM,
Creative, Ad Tech, Programmatic, and Analytics. As a Manager, you will own
revenue targets for your team and will be responsible for creating plans to
achieve them.

You will coach and lead your team to be strategic consultants for their
customers, providing media insights and strategies to meet customer objectives.
You will leverage your experience and judgment to define organizational design,
strategy, processes, tools, and incentives to accelerate net-new advertiser
activation and maximize customer retention. You will drive the execution of your
strategy, ensuring that your team is consistently delivering measurable results
in advertiser satisfaction and YoY revenue growth, renewal rates as well as
revenue targets. You will partner closely with sales leadership, peer leaders in
the Insights and Performance Team, and product leadership to establish joint
goals and strategies to drive both advertiser satisfaction and enable your team
to achieve their revenue targets.

Requirements

• Bachelor's degree or equivalent
• 6+ years of client-facing role including, but not limited to, digital marketing, analytics, or equivalent experience
• 3+ years of people management experience
• Experience using strong customer service, communication, and interpersonal skills
• Experience with influencing internal and external stakeholders
• Proven track record of delivering results (including revenue targets) and significantly contributing to advertiser revenue growth
• Adept at solving problems that span business and technology
• Experience analyzing data and best practices to assess performance drivers

Nice To Haves

• Bachelors’ or Master’s degree in Marketing, Advertising, Business, Economics, Statistics, Engineering; or equivalent; MBA is a plus
• Experience in Omni-channel marketing, display, over-the-top (OTT), or search marketing
• Influence process improvement that scales broadly; inventing and simplifying within existing processes
• Programmatic strategy and implementation experience

Responsibilities

• Enable your organization to effectively onboard customers, simplify the full-funnel ad buying process, and create lasting relationships with our customers.
• Lead and develop a team of Sales Account Managers focused on driving revenue growth and customer success across assigned accounts.
• Build high-performing sales teams through strategic hiring, coaching, and performance management aligned with Amazon's Leadership Principles.
• Drive sales strategy execution by setting clear goals, monitoring pipeline health, and ensuring Account Managers prioritize customer engagement to become consultative partners.
• Partner with other Sales and Creative Managers to optimize pod team coordination and account coverage models.
• Own customer retention and expansion strategies by analyzing account health metrics, identifying growth opportunities, and implementing scalable playbooks.
• Establish operational excellence through standardized processes, clear role definitions across partner teams.
• Develop talent through regular coaching, skill development programs, and career progression planning.
• Foster a culture of data-driven decision-making, customer obsession, and continuous improvement while maintaining team engagement and performance standards.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager