Ad Operations Director, Americas

Acast • New York, NY

2d • $135,000 - $145,000 • Hybrid

About The Position

Since 2014, Acast has been building the world’s most valuable podcast marketplace, creating the technology that connects podcast creators, advertisers, and listeners. Its marketplace spans more than 140,000 podcasts, 3,300 advertisers, and one billion quarterly listens. Crucially, those listens are monetized wherever they happen—across any podcast app or listening platform.

Requirements

• You have a minimum of five years of experience in digital advertising including time spent in an Ad Ops leadership or management role.
• You possess an advanced understanding of all aspects of advertising operations, ad-serving technology, DSPs/SSPs, measurement and attribution technologies, and have proven experience providing technical support to high performing digital sales teams.
• You balance autonomy with and collaboration; you like working as part of a diverse, global team and liaising with multiple stakeholders but are also a driven self-starter who can operate effectively with a high degree of independence.
• Confident in presenting updates and representing the ad ops function to varied stakeholders across teams and regions within the business
• You will be responsible for the leadership and management of a combined remote/hybrid team, as such you will have a high degree of emotional intelligence to effectively support and develop individuals in a demanding and fast-paced environment.
• You enjoy data storytelling; You have strong Excel / Sheets skills and you’re comfortable using business intelligence tools to generate actionable insights and produce in-depth analysis to answer unique and potentially complex business problems.

Nice To Haves

• Although not essential, knowledge of audio/podcast-specific ad operations processes and technology is strongly preferred, similarly experience with video is a plus.

Responsibilities

• Provide strategic regional leadership, support and mentorship for the Ad Ops team across North America
• The role will focus on excellence in campaign delivery and you will oversee all aspects of the post sales process for our Advertisers and Creators, executing and scaling campaign operations through automation and structured workflows
• Liaise with local Sales Leadership across multiple markets on new Ad-Ops related processes, product launches, ensuring that tools and systems develop to meet the needs of a rapidly evolving commercial environment
• Project manage ad operations initiatives and act as a main regional point of contact for Product Managers, Engineering and other key stakeholders when needed for new product launches and the ongoing development of Acast’s proprietary ad platform.
• Work closely with Finance in managing the end of month billing and reconciliation process, resolving discrepancies and answering related queries
• Partner closely with Revenue Ops to prioritize inventory yield and utilization, advising commercial teams on appropriate targeting and pricing approaches.
• Expert support on all aspects of technical ops; troubleshooting across all delivery channels, Direct/PG/PMP/video, advising on advanced targeting and measurement solutions and providing domain expertise externally for Acast’s clients and partners.
• Partner closely with the wider Global Ad Ops team to maintain and update training documentation for internal and vendor teams, ensuring consistency in process and knowledge sharing across all local teams and related stakeholders

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed