Ad Operations Associate

Roku•Boston, MA

5h•Hybrid

About The Position

Roku is seeking an Ad Operations Associate to join our growing Sponsorship team. In this role, you will help facilitate the launch and delivery of campaigns while ensuring compliance with standard processes and quality assurance practices. This position is highly cross-functional and will use a combination of 3rd-party and proprietary platforms to traffic highly customized, complex executions to drive user engagement across the Roku Ecosystem. This individual will have a strong desire to increase their technical prowess within the organization. This individual will work well in a fast-paced environment and be a natural self-starter and team player. The ideal candidate isn’t a bystander. They are curious, hungry, and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to emerging business needs. This position works with the Senior Ad Operations Sponsorship team members and reports to the Senior Manager of Ad Operations, located in Boston, MA. This role is based in our Boston, NYC, or Santa Monica office.

Requirements

2-3 years of experience in digital ad operations or QA at a publisher, an ad tech company, an ad agency, or an ad network
Expertise with GAM and digital ad serving tools for video and display
Experience in display and video advertising with a premium publisher or agency
Expert organization, attention to details and time management skills
Familiarity with Salesforce
Inquisitive, proactive, and process-oriented person with experience adhering to processes and standards
Ambitious self-starter who enjoys a good challenge and continuous learning
Understanding of digital advertising campaign management, including strategies, tactics, and execution (ad serving and pixels)
Ability to use analytical and technical skills to troubleshoot setup and delivery challenges
Creative problem solver with the ability to work effectively in an emerging technology company

Responsibilities

Build and launch custom ad experiences using proprietary toolsets and technical systems
Effectively act as a liaison between Brand Activation Managers, Client Services, Product, Engineering, and Technical Operations teams using clear and consistent communication
Steward discussions with Client Services and Brand Activation Managers to ensure a seamless campaign launch
Contribute ideas to help enhance our proprietary tools and systems to drive forward productivity and team effectiveness
Collaborate alongside Senior Ad Operations peers to support the rollout of Custom Ad Experiences and new Ad Products
Accountable for the management, launch, and QA of high-profile and time-sensitive campaign launches
Use 3rd party tools to ensure creatives running in our ad servers are following our ad specifications
Consult with Product Managers and Engineering teams to determine the technical feasibility of new campaign launch tactics
Proactively identify situations in which technical issues need to be escalated for investigation and take initiative to do so