Ad Operations Associate

Roku•Boston, MA

17h•Hybrid

About The Position

Teamwork makes the stream work. Roku is changing how the world watches TV Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers. From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines. About the team The Sponsorship s team plays a crucial role in driving the success of Roku's cutting-edge activations . The team is responsible for complex trafficking, quality assurance, and in-depth troubleshooting of all sponsorship products . This team operates across diverse platforms, catering to the intricate nature and tailored requirements of each project. Collaborating closely with Client Services and Product Marketing, team members spearhead the implementation of both new and established product offerings and packages. Members of this team have the unique opportunity to be at the forefront of innovation, gaining first-hand exposure to brand-new executions built to meet customer objectives and delight our user base . About the role Roku is seeking an Ad Operations Associate to join our growing Sponsorship team. In this role, you will help facilitate the launch and delivery of campaigns while ensuring compliance with standard processes and quality assurance practices. This position is highly cross-functional and will use a combination of 3rd-party and proprietary platforms to traffic highly customized, complex executions to drive user engagement across the Roku Ecosystem. This individual will have a strong desire to increase their technical prowess within the organization. This individual will work well in a fast-paced environment and be a natural self-starter and team player. The ideal candidate isn’t a bystander. They are curious, hungry, and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to emerging business needs. This position works with the Senior Ad Operations Sponsorship team members and reports to the Senior Manager of Ad Operations, located in Boston, MA. This role is based in our Boston, NYC, or Santa Monica office. For Massachusetts Only - The estimated annual salary for this position is between $94,500 - $122,850 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

Requirements

2-3 years of experience in digital ad operations or QA at a publisher, an ad tech company, an ad agency, or an ad network
Expertise with GAM and digital ad serving tools for video and display
Experience in display and video advertising with a premium publisher or agency
Expert organization, attention to details and time management skills
Familiarity with Salesforce
Inquisitive, proactive, and process-oriented person with experience adhering to processes and standards
Ambitious self-starter who enjoys a good challenge and continuous learning
Understanding of digital advertising campaign management, including strategies, tactics, and execution (ad serving and pixels)
Ability to use analytical and technical skills to troubleshoot setup and delivery challenges
Creative problem solver with the ability to work effectively in an emerging technology company

Responsibilities

Build and launch custom ad experiences using proprietary toolsets and technical systems
Effectively act as a liaison between Brand Activation Managers, Client Services, Product, Engineering, and Technical Operations teams using clear and consistent communication
Steward discussions with Client Services and Brand Activation Managers to ensure a seamless campaign launch
Contribute ideas to help enhance our proprietary tools and systems to drive forward productivity and team effectiveness
Collaborate alongside Senior Ad Operations peers to support the rollout of Custom Ad Experiences and new Ad Products
Accountable for the management, launch, and QA of high-profile and time-sensitive campaign launches
Use 3rd party tools to ensure creatives running in our ad servers are following our ad specifications
Consult with Product Managers and Engineering teams to determine the technical feasibility of new campaign launch tactics
Proactively identify situations in which technical issues need to be escalated for investigation and take initiative to do so