Acute Pain Strategic Operations Manager (Contract)

Atrium WorksBoston, MA
12h$80 - $90Hybrid

About The Position

The Acute Pain Strategic Operations Manager will play a critical role in supporting the operations, planning, and execution of activities across the Acute Pain program. This individual will facilitate both daily and weekly huddles, provide cross-team administrative support, ensure seamless coordination of medical initiatives, and maintain tools and workflows that enable efficient and compliant execution of the team’s goals. The role requires a high level of organizational acumen, digital literacy, and the ability to collaborate across multiple teams and stakeholders. This role is Hybrid to Vertex Boston 6 month contract

Requirements

  • Bachelor’s degree or equivalent professional experience
  • 5+ years in an operational, project management/coordination, or administrative support role, within the pharmaceutical industry
  • Advanced Digital Literacy: strong experience with digital tools including Microsoft Teams, Smartsheet, and Microsoft Office 365 Suite
  • Excellent organizational skills and attention to detail
  • Excellent communication skills: ability to work effectively across cross-functional teams

Responsibilities

  • Meeting Facilitation and Coordination Lead daily and weekly Acute Pain huddles including: Preparing and distributing agendas Taking detailed notes and tracking action items Following up with stakeholders to ensure task completion
  • Cross-functional Administrative Support Serve as the point of contact for Vertex administrative functions including: New Activity Forms (NAFs), contracting, finance, HR, and other operational touchpoints
  • Digital Collaboration & Tool Management Manage Microsoft Teams channels and ensure effective content organization and communication Provide support and training for business tools (e.g., Microsoft Teams, Smartsheet, etc. ) to enhance digital literacy and team efficiency
  • Event & Congress Support Coordinate local and regional congress logistics (e.g., tracking deliverables, managing travel and booth logistics, documentation, HCP/TL events)
  • Content and Communication Support Assist in the drafting, coordination, and finalization of internal and external content in collaboration with cross-functional stakeholders
  • Onboarding Manage and execute onboarding processes for new team members to ensure quick integration into the team and tools
  • Budget Management Support budget reconciliation in partnership with the Pain Project Manger and Finance team
  • Project and Workflow Management Maintain and optimize internal workflows , ensuring timely and efficient information flow across teams Support execution of Launch Plan tactical activities , including maintenance of the Acute Pain Tracker
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