Acute Pain Strategic Operations Manager (Contract)
About The Position
The Acute Pain Strategic Operations Manager will play a critical role in supporting the operations, planning, and execution of activities across the Acute Pain program. This individual will facilitate both daily and weekly huddles, provide cross-team administrative support, ensure seamless coordination of medical initiatives, and maintain tools and workflows that enable efficient and compliant execution of the team’s goals. The role requires a high level of organizational acumen, digital literacy, and the ability to collaborate across multiple teams and stakeholders. This role is Hybrid to Vertex Boston 6 month contract
Requirements
- Bachelor’s degree or equivalent professional experience
- 5+ years in an operational, project management/coordination, or administrative support role, within the pharmaceutical industry
- Advanced Digital Literacy: strong experience with digital tools including Microsoft Teams, Smartsheet, and Microsoft Office 365 Suite
- Excellent organizational skills and attention to detail
- Excellent communication skills: ability to work effectively across cross-functional teams
Responsibilities
- Lead daily and weekly Acute Pain huddles including:
- Preparing and distributing agendas
- Taking detailed notes and tracking action items
- Following up with stakeholders to ensure task completion
- Serve as the point of contact for Vertex administrative functions including:
- New Activity Forms (NAFs), contracting, finance, HR, and other operational touchpoints
- Manage Microsoft Teams channels and ensure effective content organization and communication
- Provide support and training for business tools (e.g., Microsoft Teams, Smartsheet, etc.) to enhance digital literacy and team efficiency
- Coordinate local and regional congress logistics (e.g., tracking deliverables, managing travel and booth logistics, documentation, HCP/TL events)
- Assist in the drafting, coordination, and finalization of internal and external content in collaboration with cross-functional stakeholders
- Manage and execute onboarding processes for new team members to ensure quick integration into the team and tools
- Support budget reconciliation in partnership with the Pain Project Manger and Finance team
- Maintain and optimize internal workflows, ensuring timely and efficient information flow across teams
- Support execution of Launch Plan tactical activities, including maintenance of the Acute Pain Tracker
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What This Job Offers
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
