Acute Care Tech - MSICU/PCU

TriHealth • Cincinnati, OH

5d • Onsite

About The Position

We are currently seeking skilled and dedicated Acute Care Technician's to join
our team at Bethesda North Hospital MSICU/PCU. As an ACT, you will play a vital
role in the patient care experience.

TriHealth is committed to fostering a culture where every team member is heard,
supported, and empowered to provide exceptional care. As an Acute Care Tech in
the MSICU/PCU, you will support nurses and clinical staff in delivering
high‑quality, compassionate care to patients with high‑acuity needs. Your work
ensures safe, efficient operations and contributes directly to patient outcomes
and the overall care experience.
Job Overview:

This position provides assistance and/or performs basic activities of daily
living and specified treatments and procedures under the direct supervision of
the nurse. May perform non-direct patient care activities as assigned, requested, or directed including but not limited to stocking and clerical
activities.

Job Overview:

This position provides assistance and/or performs basic activities of daily
living and specified treatments and procedures under the direct supervision of
the nurse. This position may perform non-direct patient care activities as
assigned, requested, or directed. This position also performs clerical duties as
assigned. Must have the interpersonal skill to communicate with respect and
compassion to customers. This position also communicates information through
various telecommunication devices and assists in coordinating patient flow.

Requirements

• 2 years High School Education
• Age 17 with work permit at minimum
• Reading and math ability appropriate to the position
• 2 years High School Education (Required)
• Age 17 with work permit
• Reading and math ability appropriate to the position.
• Multi-line phone skills, familiar with patient call systems and pagers.
• Basic Life Support (BLS) Basic Life Support for Healthcare Providers (BLS) Required
• Must be 17 years of age or older

Responsibilities

• Acknowledges need for self growth and accountability.
• Identifies area for self improvement.
• Demonstrates/maintains knowledge of organizational and unit changes.
• Supports organizational and unit changes.
• Communicates effectively with others, and works in collaboration with all members of the health care team, and internal departments.
• Utilizes chain of command appropriately.
• Shows respect to patients, families, and co-workers.
• Reports patient related information in a timely manner, as well as problems completing assignment/tasks.
• Documents observations and tasks performed.
• Answers phone and patient calls promptly and courteously.
• Relays accurate and complete messages to the appropriate person, and provides complete follow-up.
• Assists internal and external customers by directing them and facilitating unit flow.
• Maintains a safe environment.
• Reports safety hazards to appropriate personnel.
• Completes safety event report as necessary.
• Complies with Infection Control policies.
• Demonstrates knowledge of safety/emergency policies and procedures and appropriately corrects any identified hazards.
• Places emergency calls timely as directed (Code Blue, Fire, Special Alert, Rapid Response Team).
• Maintains the medical record.
• Documents accurately in the medical record as per unit/TriHealth guidelines.
• Performs computer downtime procedures according to unit/TriHealth guidelines.
• Maintains proficient knowledge of computer applications specific to their unit/job.
• Provides other clerical support to unit as needed and directed by charge nurse or manager.
• Performs and documents basic patient care tasks under the direct supervision of an RN.
• Maintains competency of tasks in which the PCA has been trained.
• Completes assigned tasks within required timeframe.
• Seeks clarification from the nurse when in doubt about how to proceed.
• Performs supply, equipment, and environmental-related activities as required.
• Recognizes and reports problems with supply/equipment availability in a timely manner.
• Reports and follows through per unit standard concerning equipment that is broken or malfunctioning.
• Assures equipment/supplies are readily available for use by next person.
• Is knowledgeable of the function, operation, and maintenance of equipment specific to their role on the unit.

Benefits

• TriHealth offers a comprehensive benefits suite including medical, dental, vision, retirement contributions, paid time off, tuition assistance, and wellness resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees