Activities Supervisor

North Beach Resort & Villas•North Myrtle Beach, SC

About The Position

Activities Supervisors are responsible for training, coaching, and leading recreation team members, while also managing operations within the recreation department. They ensure that staff are well-prepared and that all activities run smoothly, contributing to an excellent experience for our guests.

Requirements

Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays
Minimum of 3 years of management/supervisory experience required
Weekend availability and the ability to work a variety of AM and PM shifts
Effective leadership, including the ability to actively coach, train and lead staff
Enthusiasm and passion for providing exceptional guest experiences
Self-motivated to accomplish goals, with a strong sense of responsibility and urgency
Passion for upholding standards and exceeding expectations in all aspects of hospitality
Exceptional communicator with strong conflict resolution capabilities
Proven job reliability, diligence, dedication, and attention to detail
Proficiency with computers and general office PC applications (i.e. word processing, spreadsheets, databases) and property management systems preferred
Passion for providing exceptional service to guests and team members
Teamwork and collaboration
Must be able to communicate clearly and professionally with guests, coworkers and supervisors

Nice To Haves

Previous experience in medical, miliatary, and law enforcement fields preferred
Proficiency with computers and general office PC applications (i.e. word processing, spreadsheets, databases) and property management systems preferred

Responsibilities

Scheduling, training, coaching, and counseling team members, following company, state, and federal regulations
Inspect and ensure cleanliness safely, and functionality of gates, foot washes, towel stations, chairs, pool deck, umbrellas, and general pool area and items. Properly report any functionality issues to maintenance
Ensuring the cleanliness and safety of the pool area by performing and assigning duties including but not limited to: trash removal and pick-up
Monitor guest activity in pool areas to identify and report violations or unsafe behavior. Help take incident reports when they take place
Maintain the lost and found area
Communicate with the CPOs on the water readings, help if necessary to take readings
Fill in for other activities associates when needed while on shift
Other duties as assigned