Activities Guide

HIGH HAMPTON•Cashiers, NC

8d•$20 - $23•Onsite

About The Position

Set on the Highlands–Cashiers plateau in the Blue Ridge Mountains of North Carolina, High Hampton blends historic charm, refined hospitality, and immersive outdoor experiences. Surrounded by lakes, forests, and mountain views, High Hampton offers guests opportunities for recreation, connection, and relaxation in a setting that feels both elevated and deeply rooted in place. The Activities Guide leads guests of all ages and abilities in a variety of outdoor and recreational programming. This is a highly interactive, guest-facing role. Guides are present with guests daily—whether facilitating structured activities such as hiking, lake activities, paddle sports, lawn games, archery, and nature walks, or serving as a knowledgeable and welcoming resource throughout the property. An Activities Guide promotes High Hampton’s active yet relaxed mountain lifestyle, creating thoughtful and personalized experiences that reflect the resort’s heritage, natural setting, and service standards.

Requirements

Must have strong communication skills to effectively engage with guests, team members, and leadership in a professional and welcoming manner.
Basic math skills required for equipment counts, scheduling, and activity preparation.
Must assess environmental conditions (weather, lake conditions, trail conditions) to ensure safe programming
Must exercise sound judgment based on safety, job knowledge, and company goals
Must be able to resolve guest-related issues within the scope of the program
Physically active role in all seasons and weather conditions
Must be able to stand, walk, and hike most or all of the shift
Must be able to hike uneven terrain and work outdoors for extended periods
Must be able to lift up to 50 lbs. regularly
Must be comfortable working near and on water
Must be able to operate a company vehicle or golf cart safely
High school diploma or GED required
Valid Driver’s License required
Must meet company driving eligibility requirements

Nice To Haves

Previous guiding, camp, outdoor recreation, or hospitality experience preferred
Experience working with third-party vendors or coordinating guest excursions preferred
Current CPR and First Aid certification preferred (or ability to obtain upon hire)
some college coursework in outdoor recreation, environmental studies, hospitality, or related field preferred

Responsibilities

Lead guided hiking experiences throughout the property’s trails and natural areas
Facilitate fly fishing experiences, including instruction on technique, equipment use, and local waters
Provide instruction on safe and proper use of outdoor equipment
Deliver engaging interpretation of the Highlands–Cashiers plateau, including local history, ecology, and mountain heritage
Lead and support archery, lawn games, and seasonal family programming
Interact with guests as a visible and approachable resource during non-program time
Assist with activity setup, breakdown, and daily organization of recreation spaces
Maintain activity equipment, docks, boats, and trails
Serve as High Hampton’s on-site liaison with local outfitters and activity partners
Ensure transportation logistics, waivers, and guest preparedness are completed prior to departure
Represent High Hampton professionally when interacting with third-party vendors and community partners
Complete required administrative tasks, including activity documentation, waiver verification, equipment inventory tracking, and coordination with the Concierge and Front Office teams
Assist with activity scheduling, guest communication, and reservation adjustments as needed
Maintain a professional appearance and positive attitude in a highly guest-visible role
Uphold all company policies and safety standards
Must comply with all company policies and procedures.
Regular and consistent attendance is required to perform the essential functions of this position.
Must be able to work well with other Team Members, Managers, and interact with our guests.