Activities Coordinator

Ohio Living•Akron, OH

20h•Onsite

About The Position

The company fosters a fun work environment where employees are passionate about their mission, contributing to healing, eradicating loneliness, improving efficiencies, being dependable, and sparking creativity. They aim to make a difference throughout Ohio by providing healthcare and supporting individuals in the next chapter of their lives. Team members are expected to be accountable and share values of customer service, innovation, integrity, inclusion, financial stewardship, leadership, and care. The Activities Coordinator plans, organizes, develops, and may direct the overall operation of the Activity Department. This role ensures an ongoing program of activities designed to meet the interests and the physical, mental, and psychosocial well-being of each resident, in accordance with company standards and federal, state, and local guidelines. The organization operates 11 life plan communities offering a range of options from independent living to specialized memory care and skilled nursing. They also extend care to over 10 million Ohioans in 43 counties through home health & hospice, palliative medicine, provider-owned physician and nurse practitioner services, a Medicare Advantage plan, and pharmacy services. The Ohio Living Foundation supports these programs. For over 100 years, their mission has been to care, support, and enrich the lives of residents and communities.

Requirements

High school diploma or equivalent required.
Two years experience in a long-term care, hospital, or other related healthcare setting required.
Must be able to read, write, speak, and understand the English language.
Must possess a valid driver's license and acceptable driving record.
Must be insurable under professional liability and crime coverage policies as specified by insurance carrier underwriting standards.

Nice To Haves

Bachelor’s degree in recreation, art therapy, or a related field preferred.
Current unencumbered designation to practice as a Certified Therapeutic Recreational Specialist preferred.
One year supervisory experience preferred.

Responsibilities

Provide quality activity programming to residents.
Interact with residents to ensure that quality care and positive resident/staff relations are taking place.
Maintain open and trust-building relationships with resident family members, responding professionally and promptly to any requests or concerns.
Review resident concerns/complaints and maintain written record of action taken.
Act as community liaison, speaking about program services to various audiences.
Seek out and secure new, revenue-generating opportunities, and referral sources.
Attend care conferences as necessary.
Address concerns from Resident/Family Satisfaction Survey.
Maintain and review all charts, notes, and documentation for completeness, accuracy, and compliance with rules, regulations, and standards applicable to program services.
Keep informed on licensure, certification and reimbursement issues in order to anticipate/implement necessary changes in the facility's practices and to maximize the facility's position on those issues.
Maintain the confidentiality of resident information and honors the residents’ personal and property rights.
Assist the Quality Assurance Committee in determining and assuring on-going quality activities services and implementing appropriate plans of action to correct identified deficiencies.
Participate and monitor clinical assessments of the MDS.
Develop and oversee written plans of care (preliminary and comprehensive) for each resident and assure that all activity progress notes (and plans of care) are charted, informative and descriptive of the services provided and of the resident’s response to the service.
Keep abreast of pertinent information through reading, attendance at workshops, seminar and continuing education courses.
Supervise Activities staff.
Foster a positive work environment that attracts, retains, and motivates employees.
Interview, select, and orient new direct reports.
Define, establish, and promote performance expectations so direct reports understand and demonstrate excellence through high quality and consistent performance.
Evaluate job performance of direct reports in accordance with the company policy and procedure and provide developmental guidance to staff for improved performance and growth.
Monitor accountability with organization requirements prescribed by the Employee Handbook.
Document and engage employees who are routinely not observing these requirements in an effort to achieve compliance.
Work with Human Resources when circumstances arise that necessitate further documentation and intervention.
Participate in the development, planning, scheduling, conducting, and monitoring of in-service training programs, on-the-job training, and orientation programs for departmental staff.
Ensure that there is a reasonable and sufficient plan for staffing should a direct report be absent or a direct reporting position be vacant.
Respond timely and thoughtfully to questions, requests, and work product from departmental staff that has been provided for review and approval.
All other duties as assigned.