Activities Assistant/Driver

Sunrise Senior Living•Newton, MA

About The Position

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. The Activities Assistant/Driver is responsible for assisting with the day-to-day delivery of resident centered activities and programs for the Sunrise Senior Living Community while meeting and/or exceeding Sunrise quality standards. The Activities Assistant/Driver is responsible for providing safe, timely, and courteous transportation for residents to and from various activities while providing quality service. Responsible for maintaining paperwork and records in addition to maintaining the community’s vehicles in good working condition to include monthly and pre-trip vehicle inspections. Responsible for ensuring effective communication with residents and families and for notifying the Assisted Living Coordinator (ALC) and/or Reminiscence Coordinator (RC) of any changes in a resident’s condition or behavior. Responsible for reading the Daily Log and for making appropriate entries as needed.

Requirements

Maintains a current applicable driver’s license to drive Sunrise vehicles provided, with an acceptable driving record in accordance with applicable regulations and Sunrise policy
Maintain the following certifications and ongoing training and re-education as required by Sunrise and state/provincial regulations:
CPR
Annual driver education
Any other applicable certifications
Possess knowledge of all safety precautions and comply with safety procedures
Ability to operate a chair lift and secure regular and mechanical wheelchairs and scooters
At least 21 years of age
Ability to work semi-independently without direct supervision by following all community procedures and guidelines, follow through on assigned tasks and demonstrate initiative
Able to make responsible choices and decisions and act in a resident’s best interest

Responsibilities

Assist in maintaining a balanced resident centered activity program for the Sunrise community following the Activity Program Guidelines, Programming Guide(s), and direction from immediate supervisor.
Assist in preparing the activity calendar and newsletter with the coordination of immediate supervisor.
Conduct and/or assist with planned resident activities, programs, and services throughout the community.
Assist, invite, and encourage residents to participate in activities.
Assist residents to and from the activity areas when necessary.
Record and document resident participation if required by federal, state/provincial, and local laws and regulations.
Maintain activity areas in an orderly manner.
Assist in maintaining an inventory of activity and programming supplies, games, programs, and craft services.
Assist with the network contacts and relationships and assist with arranging for speakers from community groups/organizations to provide educational, social, and engaging activities and support for the residents.
Responsible for daily care of any animals and/or plants within the activities program and services.
Assist with and support the networking actions for retaining a volunteer base and maintaining a relationship with local businesses, organizations, and schools under the leadership of immediate supervisor.
Assist with the volunteer orientations, volunteer training programs, and appropriate volunteer paperwork according to Sunrise and state/province specific standards.
Work with volunteers and oversee their activities as needed.
Involve families, residents, and community volunteers to participate as a regular part of the activity program as directed by immediate supervisor.
Provide transportation services for residents.
Assist residents with any special needs during transportation, such as but not limited to, carrying packages, opening doors, and assisting residents in and out of the vehicle and to the point of destination.
Maintain focus on driving at all times and direct tasks and passenger interactions to on-board support staff while vehicle is in motion.
Do not use a personal cell phone while performing Driver duties.
Provide miscellaneous pickup and delivery services as needed.
Demonstrate positive resident relations.
Follow safety, loss prevention, and infection control procedures.
Coordinate the activities of other Sunrise Senior Living team members who are performing in a driver assistance role, “spotter”, or resident care capacity.
Possess competent knowledge of local area including traffic patterns in order to closely estimate travel times and plan appropriate routes to destinations.
Observe and consider resident safety.
Report any resident’s change of condition to ALC and/or RC.
Maintain all community vehicles in good working condition, including cleanliness, fully charged community cell phone, equipment, checking lights and operation of vehicle, fire extinguishers, first aid supplies, blood spill clean-up kit, and other safety equipment or assistive devices (step stool to assist residents on and off the vehicle).
Perform routine preventative maintenance as directed by Sunrise Senior Living policy, federal, and provincial requirements as applicable and all regular state/province and local inspections, permits, and registrations requirements.
Maintain all tools, equipment, and supplies in proper condition.
Assist with the Sunrise vehicle(s) registration and license plate renewal process.
Inspect and document vehicle condition on a monthly and per trip basis completing the approved Sunrise Senior Living forms.
Handle and store oxygen and other potentially dangerous materials in accordance with Sunrise Senior Living policy and authority having jurisdiction.
Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety, promoting Risk Management programs and policies, and adhering to safety rules and regulations.
Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.
Complete and pass all pre-employment, post-accident, and annual random drug and alcohol screening as applicable per applicable regulations and policy.
Attend in-services as required by federal and provincial regulations and as needed.
Respond in a timely manner to requests and concerns from residents, family members, and team members.
Maintain and protect the confidentiality of resident information.
Notify the ALC and or RC of any resident concern and/or change in condition.
Report all vehicle accidents, incidents, and safety problems immediately to the Executive Director (ED).
Review, read, notate, and initial Daily Log and Maintenance Log for any needs and or requests and to learn about pertinent information and any resident’s physical and behavioral changes.
Train Sunrise Senior Living team members on driving, driver assistance procedures “spotting”, vehicle maintenance, and safety as needed.
Adhere to applicable regulations and Sunrise Senior Living policies pertaining to driving.
Assist in activities when there are no outings.
Participate as a member of a team and commits to working toward team goals.
Demonstrate in daily interactions with others, our Team Member Credo.
Commit to serving our residents and guests through our Principles of Service.
Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops.
Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator.
Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
Perform other duties as assigned.