ACTIVE Program Director - Attivo Trail (Ankeny)

Haverkamp Properties, Inc.•Ankeny, IA

10h

About The Position

Haverkamp Properties is a 30-year-old family business, and our purpose is to “Create Communities Where You Love to LIVE” and to “maximize property values.” We are all working together towards our 10-Year Target of seventeen thousand six hundred units under management. You will love it here if you embrace our Core Values: Service – we focus on serving both internally and externally. Hard Work – we go above and beyond and don’t hide from the hard things. Accountability – we take action and are responsible to follow through Results-Driven – we keep score, and we like to win. Integrity – we value the highest standards of moral and ethical character. You will love coming to work every day if you get, want, and have the capacity to do the following: Provide outstanding residential services (Examples include, creating a monthly calendar of events. coordinating outings and entertainment.) through Attivo Trail’s ACTIVE Program Oversee resident lead activities. Lead and help with routine community functions (Example – continental breakfast) Coordinate and collaboratively work with other Attivo Trail ACTIVE Program Director(s) Support other team members by assisting them as needed. You will have success here if you value clear processes and do the following things: Lead Generation (Assist with events and promotions to generate leads.) Lead Conversion Customer Fulfillment (Deliver on the promise of providing an active lifestyle.) We train our team to help them succeed, and everyone on our team helps with our success. In this role, you will be accountable for hitting the following numbers: Receive positive ratings of 4.5 stars or greater through resident feedback. Help the community maintain an occupancy of 95% or greater. Assist the Community Director in achieving a retention rate of 80% or greater. Our company runs purely on EOS. That means as a member of this team, you will have a leader who: Gives clear directions. Makes sure you have the necessary tools. Acts with the greater good in mind. Delegates appropriately. Takes time to truly understand your role and how you can help the company. Makes their expectations clear. Communicates well. Has effective meetings Meets one-on-one with you quarterly or more, if needed Recognizes and rewards your performance.

Responsibilities

Provide outstanding residential services (Examples include, creating a monthly calendar of events. coordinating outings and entertainment.) through Attivo Trail’s ACTIVE Program
Oversee resident lead activities.
Lead and help with routine community functions (Example – continental breakfast)
Coordinate and collaboratively work with other Attivo Trail ACTIVE Program Director(s)
Support other team members by assisting them as needed.
Lead Generation (Assist with events and promotions to generate leads.)
Lead Conversion
Customer Fulfillment (Deliver on the promise of providing an active lifestyle.)
Receive positive ratings of 4.5 stars or greater through resident feedback.
Help the community maintain an occupancy of 95% or greater.
Assist the Community Director in achieving a retention rate of 80% or greater.