Activations Supervisor- Capital Vacations Springfield

Capital Vacations•Springfield, MO

23h

About The Position

Activations Supervisor Position Summary Ready to lead, motivate, and make things happen? As an Activations Supervisor, youll be at the heart of our operationsguiding a high-energy team, driving sales success, and creating standout customer experiences. This role is perfect for someone who thrives in a fast-paced environment, loves coaching others, and isnt afraid to jump in and solve problems on the fly. What Youll Do Lead, coach, and energize a team of activation agents to hit (and exceed!) performance goals Keep the team aligned and informed through engaging team meetings and updates Train new hires and support ongoing development to help everyone grow and succeed Partner with leadership to roll out exciting promotions, strategies, and improvements Drive daily sales and lead generation with a results-focused mindset Step in to resolve escalated customer concerns with confidence and care Track performance through daily, weekly, and monthly reporting Spot opportunities to improve processes and boost team performance Take on new challenges and responsibilities as neededno two days are the same! What You Bring Education & Experience High School Diploma or GED required (college coursework is a plus!) 2+ years in a call center or administrative environment Leadership experience? Even betterwe love proven team builders Skills & Strengths Natural leader with a passion for motivating others Strong coaching skills and a drive for results Comfortable with Microsoft Office (Word, Excel, Outlook, etc.) Excellent communicator who connects easily with others Professional, trustworthy, and able to handle sensitive information Adaptable, solution-focused, and ready to thrive in a fast-moving environment Why Youll Love It Here Comprehensive benefits after 90 days (medical, dental, vision & more) Weekly pay - base salary + commission Paid Time Off (PTO) to recharge What Success Looks Like Showing up on time, ready to lead and inspire Staying organized, detail-oriented, and on top of priorities Delivering high-quality work with professionalism and positivity Building strong relationships with customers and teammates Representing the team with a polished, confident presence The Fine Print Follow company policies and uphold high ethical standards Maintain confidentiality and productivity in everything you do must be 18+ years of age must be able to pass a background check

Requirements

High School Diploma or GED required (college coursework is a plus!)
2+ years in a call center or administrative environment
Natural leader with a passion for motivating others
Strong coaching skills and a drive for results
Comfortable with Microsoft Office (Word, Excel, Outlook, etc.)
Excellent communicator who connects easily with others
Professional, trustworthy, and able to handle sensitive information
Adaptable, solution-focused, and ready to thrive in a fast-moving environment
must be 18+ years of age
must be able to pass a background check

Nice To Haves

Leadership experience? Even betterwe love proven team builders

Responsibilities

Lead, coach, and energize a team of activation agents to hit (and exceed!) performance goals
Keep the team aligned and informed through engaging team meetings and updates
Train new hires and support ongoing development to help everyone grow and succeed
Partner with leadership to roll out exciting promotions, strategies, and improvements
Drive daily sales and lead generation with a results-focused mindset
Step in to resolve escalated customer concerns with confidence and care
Track performance through daily, weekly, and monthly reporting
Spot opportunities to improve processes and boost team performance
Take on new challenges and responsibilities as neededno two days are the same!
Follow company policies and uphold high ethical standards
Maintain confidentiality and productivity in everything you do