Acquisition & Delivery Administrator - Holman Small Business Solutions

Holman•Mount Laurel, NJ

1d•$23 - $33•Hybrid

About The Position

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Requirements

Bachelor’s Degree or equivalent work experience
Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)
1-3 years of customer service, account management or retail experience preferred
Strong organization and multi-tasking abilities
Proactive, organized approach to multitasking.
Excellent time management skills with ability to meet deadlines
Ability to prioritize tasks
Ability to manage operational process and actively monitor status from start to finish
Accuracy in a fast paced environment
Ability to function well in a high-paced work environment
Tenacity to pursue all viable opportunities on behalf of customer
Uses existing procedures to solve routine or standard problems; applies limited judgement and discretion
Applies knowledge; has basic knowledge of theories, practices and procedures in a function
Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager
Strong verbal and written communication skills
Strong active listening skills
Strong interpersonal and customer service skills
Responds to standard requests from internal and/or external customers
Works independently or with others within own area or department to achieve team goals
Strong listening skills to hear clients and internal personnel and deliver on expected results

Nice To Haves

Additional education, certifications, or experience are a plus

Responsibilities

Dealership network administration
Data entry and system management
Client profile administration
Process management; coordination of supply chain acquisition to delivery, and remarketing
CRM input and follow up as required
Support work effort as requested by Account Manager
Perform all other duties and special projects as assigned
Inputting data into system to provide clients with timely and accurate lease quotes
Maintain client profiles with accuracy of both HFL and client owned vehicles
Timely follow up (verbal, written (e mail) and CRM) with internal personnel, clients and vendors
Proper coordination of supply chain (acquisition to delivery) and remarketing