The ACO Care Manager III is critical for working with assigned beneficiaries, assessing, facilitating, planning, and advocating health needs on an individual basis. In this role you will assist with the coordination of delivery of cost-effective Healthcare services and establish a transition plan for post-acute care. WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT Works collaboratively with other members of the Healthcare team in coordination of the patient's care. Meets patient and family to complete psychosocial history and assess family dynamics. Reviews computer record and chart and becomes familiar with the patient's history and current circumstances. Assesses the Plan of Care to meet patient needs. Connects patients to relevant community resources as required, with the goal to increase satisfaction, patient health, and well-being and reduce Healthcare costs. Guides the delegation of responsibilities to the appropriate staff member to meet the needs of the patient. Ensures services are in compliance with professional standards, state and federal regulatory requirements. Implements discharge plans as agreed upon by patient, family, and physician. Provides education for families, patients and other members of the healthcare team. Acts as a liaison between patients, consulting physician, referring physician or outside agencies to coordinate patient appointments, admission, or surgery. Coordinates the exchange of information either written or verbal before and after patients are seen. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Assists patients, family members or other client support members with concern and empathy.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees