Ambulatory Care Manager III (CI-1.0)

Franciscan Alliance, Inc.

12d•Onsite

About The Position

The Ambulatory Care Manager III is responsible for working with assigned patient and/or beneficiaries, assessing, facilitating, planning, and advocating health needs on an individual basis. This position assists the coordination of delivery of cost-effective Healthcare services and establishes a transition plan for post-acute care. The Ambulatory Care Manager will meet established organizational goals as outlined in Franciscan Values and Service Standards and will have the ability to build positive relationships, affect change, perform critical analysis, plan and organize, and promote beneficiary and family autonomy. The Care Manager must be knowledgeable of finding resources, services, and evidence-based clinical standards and outcomes. WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT Works collaboratively with other members of the Healthcare team in coordination of the patient's care.

Requirements

Associate's Degree- Nursing/Patient Care- Required
Registered Nurse (RN)- State Licensing Board- Indiana- Required
Registered Nurse (RN)- State License Board- Illinois- Required within 180 days of hire
Basic Life Support (BLS) American Heart Association- Required
5 Years Nursing/Patient Care Experience- Required

Nice To Haves

Bachelor's Degree- Nursing/Patient Care- Preferred
Certified Case Manager (CCM)- Commission for Case Manager Certification- Preferred
1 Year Case Management Experience- Preferred

Responsibilities

Meets patient and family to complete psychosocial history and assess family dynamics.
Reviews computer record and chart and becomes familiar with the patient's history and current circumstances.
Assesses the Plan of Care to meet patient needs.
Connects patients to relevant community resources as required, with the goal to increase satisfaction, patient health, and well-being and reduce Healthcare costs.
Guides the delegation of responsibilities to the appropriate staff member to meet the needs of the patient.
Ensures services are in compliance with professional standards, state and federal regulatory requirements.
Provides education for families, patients and other members of the healthcare team.
Supports transitions between levels of care with care coordination
Acts as a liaison between patients, consulting physician, referring physician or outside agencies to coordinate patient appointments, admission, or surgery.
Coordinates the exchange of information either written or verbal before and after patients are seen.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Assists patients, family members or other client support members with concern and empathy.
Implements discharge plans as agreed upon by patient, family, and physician.