ACH Operations Specialist

First Bank Online•Franklin, TN

59d

About The Position

Be responsible for daily Automated Clearing House (ACH) origination and receipt process, facilitating the transmission of files from clients and ACH system processors. Process returns, reversals, death notices and reclamations. Address disputed ACH items in a timely manner, ensuring that these processes and files comply with NACHA and other related regulations.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associate's degree preferred but no required if commensurate experience is evidenced
2+ years banking supports operations experience preferred

Nice To Haves

Accredited ACH Professional (AAP) certification preferable

Responsibilities

Assist in processing high volume of ACH Processing requests within required deadlines.
Serve as backup to individual team members.
Assist Bankers in completing ACH Origination documentations, obtaining ACH activities, and gathering relevant data pertaining the request.
Work on ACH Origination annual reviews for all ACH Originators.
Provide direct phone and email support for ACH Operations, using effective communication skills to assist bankers and internal customers.
Research and resolve internal and external requests for all ACH account inquiries.
Work closely with ACH team members on projects, system issues and trainings.
Support the team in meeting daily and monthly deadlines
Perform routine responsibilities with limited supervision
Perform duties & responsibilities specific to department functions & activities.
Performs other duties & responsibilities as required or assigned by supervisor.
adhering to and complying with all applicable, federal and state laws, regulations and guidance, including those related to Anti-Money Laundering (i.e. Bank Secrecy Act, USA PATRIOT Act, etc.)
adhering to Bank policies and procedures
completing required training
identifying and reporting potential suspicious activity per policy and procedure