Mission Statement: Through skilled and devoted team members, Broulim's will provide the highest levels of Guest Service, Quality, and Value in a clean, enjoyable environment, thereby ensuring profitability and growth. Vision Statement: Broulim's Fresh Foods will always strive to be the best Independent Grocer in our communities. Broulim's Absolutes: fundamental practices that align our actions to our Mission and Vision Statements Positive Attitude Guest Courtesy Work Quality Punctuality & Attendance Adherence to Policy Teamwork Honesty & Integrity Work Quantity Appearance & Neatness Goal Achievement Essential Job Duties and Responsibilities 1 - Skilled and Devoted Team Members Comply with all company policies, programs, and directives as specified by your manager and in the Team Member Manual. Achieve Certification of All-Purpose Clerk by participation in orientation, certification, on-line training, and continued training. Ensuring you have the opportunity to be successful. Participate in setting and achieving goals to further your skills and engagement at time of your Evaluation. 2 - Guest Service / Team Work Deliver excellent guest service through a friendly and courteous behavior by greeting, assisting, and responding to guest's needs in order to promote Broulim's image and increase guest confidence and loyalty. Maintain good working relationships with other departments to ensure smooth flow of products and service throughout the store, with objective of improving sales store wide. If supervising team members, provides them with the proper training ensuring evaluations and any disciplinary concerns are handled properly and timely. When left in charge, ensures that the mission statement is being carried out by ensuring that all team members are providing prompt and professional customer service. You will walk the entire store often to look for out of stocks, messy areas, or security problems. 3 - Quality and Value Learn total operations of grocery department and company by working closely with department manager. Maintain proper stock levels both on the shelf and in the back room given the time of day and season. Have departments ready for business by times outlined by Store Director and in accordance with company policy. Ensure department is properly signed. Ensures adequate stock by proper ordering so that inventories can be maintained at optimum levels. Pays proper attention to: Effective inventory control to guard against spoilage and outdated product, proper stock rotations, pricing is accurate and legible, and eye-appealing displays that are full and faced. 4 - Environment Maintain store appearance and integrity by properly rotating product, case cutting, monitoring package appearance (dented cans, labels, damaged bags), monitoring code dates, keeping displays straight, neat. Maintain a clean store by limiting clutter in isles, cleaning up any spills, and clutter on the premises before store opens for business. Promote a high level of morale and respect within department and store, utilizing friendly professional methods of honest and open communication, thereby being a positive example to others. Ensure safety for yourself and others by using equipment in a safe and cautious manner after seeking and receiving proper training and instruction. Ensure security of the store facility by keeping the back doors locked, and securing the facility before leaving at night. 5 - Profitability and Growth Possesses a good understanding of the meaning of sales, gross profit, labor and inventory and its relationshipto the effective operation of the department. Ensure company standards for safety are maintained. Ensure company standards for sanitation are maintained. Ensure company standards for productivity are maintained. Position Requirements To perform this job successfully, an individual must be able to perform each essential duty with accuracy and maintain a high level of productivity and guest service. The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Job Type
Part-time
Career Level
Entry Level
Industry
Food and Beverage Retailers
Education Level
High school or GED