Accounts Receivable

Flexicrew Technical • Baton Rouge, LA

1d • Onsite

About The Position

Baton Rouge, LA: Flexicrew Technical Services (FTS) is seeking an Accounts Receivable / Collections Specialist to support the accounting team with managing open invoices, customer payment cycles, and collection activities. This role will focus on maintaining accurate records, communicating with customers regarding outstanding balances, and helping resolve payment issues in a timely and professional manner. The ideal candidate will have strong ERP experience, excellent communication skills, and the ability to work independently while managing multiple accounts.

Requirements

• 2–5+ years of experience in Accounts Receivable and/or Collections
• Proven experience managing open invoices and customer payment cycles
• Experience working within ERP systems; D365 Finance & Operations preferred (or similar systems such as SAP, Oracle, NetSuite, etc.)
• Strong proficiency in Microsoft Excel for aging reviews, account tracking, and reporting
• Experience making outbound collection calls and professionally resolving payment issues
• Strong written and verbal communication skills with timely responses to internal and external inquiries
• Ability to manage a portfolio of accounts and prioritize collection activities effectively
• Strong problem-solving skills with the ability to identify root causes of delinquent accounts
• Experience handling account disputes and collaborating cross-functionally toward resolution
• Ability to follow established procedures and escalation workflows
• Self-motivated with a proactive, team-oriented attitude
• Must be able to commute daily to the Baton Rouge office (onsite attendance required)
• Ability to sit and work at a computer for extended periods of time
• Ability to communicate clearly via phone, email, and in-person interactions
• Ability to occasionally lift up to 15 pounds

Responsibilities

• Manage and monitor open accounts receivable balances and aging reports
• Conduct outbound collection calls and email communications to customers regarding past due invoices
• Document all collection activities, customer interactions, and follow-ups within the ERP system
• Review customer accounts to identify delinquent balances and determine appropriate collection actions
• Investigate and help resolve billing discrepancies, payment issues, and account disputes
• Collaborate with internal departments to resolve customer concerns impacting payment timelines
• Escalate high-risk accounts, non-payment situations, or complex disputes to leadership when necessary
• Maintain accurate account notes and documentation for reporting and audit purposes
• Support the broader Accounts Receivable function and assist with related accounting tasks as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed